Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,953 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,953 reviews

May 26, 2025

I was treated well with respect and much care. Enjoyed every minute waiting, not to mention the breakfast served More

by sheelachacko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
May 27, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2025

I had a very good experience purchasing my third vehicle from SM Lexus. Van Lim was very helpful and streamlined the process of my trade in for a new vehicle. Also thank you Ms Mylinh Salazar for your ou More

by armeenmahvash
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Van Lin, Mylinh Tran-Salazar
Report | Print
May 27, 2025 -

Sterling McCall Lexus responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2025

Sterling McCall Lexus is the best I like my car Lexus ES350 It is very comfortable More

by amritasharma1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
May 28, 2025 -

Sterling McCall Lexus responded

Hi, we are so happy to read such a great review about Sterling McCall Lexus! Thank you, and have a fantastic day!

May 30, 2025 -

amritasharma1965 responded

Lexus 2025 ES350 is a good car

May 25, 2025

Dealer service was great. A final repair needs some parts and Lexus ability to supply is months out. Disappointing to say the least. More

by SKN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
May 28, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 25, 2025

Visite el día de hoy por el cambio de aceite, me atendió Kevin. Quien me brindó una excelente atención y aclaró todas mis dudas. El lugar está muy limpio y puedes tomar café con galletas mientras esperas More

by imaldonadovallecillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 26, 2025 -

Sterling McCall Lexus responded

Hola, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. ¡Estamos deseando verte de nuevo! Que tengas un buen día.

May 25, 2025

My saleman Noe was efficient, John is a good finance guy and Steven is a really good maintenance guy. Thanks! More

by Sherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Noe Galvan, finance John
Report | Print
May 26, 2025 -

Sterling McCall Lexus responded

Hi Sherry, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 25, 2025

Prompt service. Service tech keeps one posted on progress and if any additional service is needed. Excellent dealership. More

by maria
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley Rushing
Report | Print
May 28, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 24, 2025

The Sterling McCall Lexus is very professional and time efficient , and caring place to go for a top-notch maintenance . More

by steveahamah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon , five stars
Report | Print
May 25, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 24, 2025

The pricing on parts and labor is very steep, but the customer service is very good, I know the advisers have no control over pricing so it’s not their fault, they do help you a lot diagnosing your car p More

by pakkochu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlon
Report | Print
May 28, 2025 -

Sterling McCall Lexus responded

Thank you for sharing your comments. I am happy to read that you were satisfied with the level of service that you received. We do our best to ensure that our service pricing is competitive with other providers in our market. We will continue to perform market surveys to be sure that we are offering the best pricing possible to our customers. Please call me at 713-995-2414 if I can assist with any future service needs. Holly Kaminga Service Director hkaminga@smlexus.com

May 23, 2025

Great service and professional . Very fast and efficient . They communicated well throughout the entire process. More

by nvanaphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
May 25, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
15
16
17
...
196