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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,859 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,859 reviews

August 07, 2023

Very comunicatives in the service depart. They let you know quickly what they find and how much it costs. They get the work done quickly as well. More

by josephswafford53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
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Aug 12, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 06, 2023

My customer care agent was very thorough and reasonable with respect to my specific needs. More

by donnasampy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarthy
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Aug 14, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 06, 2023

Everyone is courteous and attentive to my concerns. The dealership is very clean. I never have to wait very long to get my vehicle serviced. More

by johnsonritchie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Aug 14, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 06, 2023

This Dealership seems to pride itself in providing a superior customer service experience. A very professional, friendly staff and efficiently though out operation.. Our car servicing experience was ju More

by lxcastan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Order Writer “Jose Gutierrez mainly
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Aug 14, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 05, 2023

Good customer service experience. The staff are caring and professional. I will continue to be a customer. More

by Troe
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kinley
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Aug 26, 2023 -

Sterling McCall Lexus responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 05, 2023

Staff and service are always first class Nathan did an incredible joy. Always kept me informed More

by Waltonjohnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Aug 14, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

August 05, 2023

This dealership always does what is required and does not try to over sell. Happy with the service I received today. More

by nsoares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
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Sep 06, 2023 -

Sterling McCall Lexus responded

Thank you for the Five-Star review and for choosing Sterling McCall Lexus. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 03, 2023

Sterling McCall Lexus has excellent service facility and very generous and courteous staff. The service has the quality you can depend on. More

by edgar.hance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rodriquez
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Sep 03, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 03, 2023

We enjoyed working with Marlon yesterday and look forward to his taking care of our old Lexus SUV and sedan. He was patient, kind and took the time to explain problems clearly. Carl and Rosalyn Hair. More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Miller
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Aug 07, 2023 -

Sterling McCall Lexus responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus.

August 03, 2023

My experience was amazing. Marlon was absolutely great! I highly recommend this place and will be back!!! More

by Bern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon!
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Aug 26, 2023 -

Sterling McCall Lexus responded

Thank you for acknowledging Employee! It is always great to hear when one of our associates is acknowledged for their professionalism. We appreciate the Five-Star review! We look forward to assisting you again.

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