Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,860 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,860 reviews

August 03, 2023

We enjoyed working with Marlon yesterday and look forward to his taking care of our old Lexus SUV and sedan. He was patient, kind and took the time to explain problems clearly. Carl and Rosalyn Hair. More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Miller
Report | Print
Aug 07, 2023 -

Sterling McCall Lexus responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus.

August 03, 2023

Nice, clean place. Staffs are friendly. Good service, restroom is clean. I will buy next car here again More

by levictorhouston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Report | Print
Aug 26, 2023 -

Sterling McCall Lexus responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

August 02, 2023

Good service fast friend nice people and fair no matter big or small problem oncar More

by Minhau281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Report | Print
Aug 07, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 02, 2023

Van was very attentive and helpful. He made my car purchase experience go very smoothly. More

by Httran00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Lim
Report | Print
Aug 07, 2023 -

Sterling McCall Lexus responded

We are very happy we could provide you with a positive car-buying experience!

August 01, 2023

Great service and great prices. Always have been happy with work and the professionalism here. More

by Tobasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Ruiz
Report | Print
Aug 01, 2023 -

Tobasco responded

Ive always had great service with straight talk. I recommend this dealership, along with my service rep, Marcos Ruiz.

August 01, 2023

If they think you don’t have money they I’ll treat you differently. Also I lied to straight to my face and the reason I know, because my car was making a loud noise after I got work done on the car. I bro More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Report | Print
August 01, 2023

My service was excellent. The service manager told me what would be done today and he and his crew did an excellent job. I was pleased with my service. More

by shellyg722
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Gathercole
Report | Print
Aug 02, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 01, 2023

Entire staff very friendly and professional. Service was done in the time promised. Very pleased. More

by Country girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Aug 02, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

August 01, 2023

Andy is amazing and makes the process really smooth. He tries to help as much as possible. Great service! More

by teresachinlan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Liu
Report | Print
Aug 02, 2023 -

Sterling McCall Lexus responded

We are glad we could help!

August 01, 2023

The service people are always helpful, and the service is prompt. I do not hesitate to go to the Lexus service department for my needs. More

by lindaleegornek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Diaz
Report | Print
Aug 03, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

1
...
161
162
163
...
186