Sterling McCall Lexus

Very friendly approach by staff , customer friendly, professional, knowledgeable, took every effort to satisfy the customers professional, knowledgeable, took every effort to satisfy the customers More

My review is based on the add on. I was talked into buying the warranty that covers my windshield. Living in Texas and all the driving we do windshields break. So when I called to I was talked into buying the warranty that covers my windshield. Living in Texas and all the driving we do windshields break. So when I called to have service the company asked for a picture. Well when you send a picture the break is longer than 6 inches they will not replace it. That is wildly different that what were were told by the “add on person”. She said it would flat out replace the windshield no fuss no muss. LIES!! They refused to fix it or replace it. DON”T buy the warranty! When you call Sterling McCall they “can’t help me” it’s a third party company. I was sold snake oil… shame on you Sterling McCall Lexus! More

Great customer service and outstanding support the staff is friendly and understanding they make you feel comfortable it was a very good experience. is friendly and understanding they make you feel comfortable it was a very good experience. More

The nicest people work there and all are very helpful. I will always buy a Lexus. I will always buy a Lexus. More

Car was ready when Grant said it would be! Very courteous young man. Other staff just as nice. Made for a very nice experience! Very courteous young man. Other staff just as nice. Made for a very nice experience! More

Honest, professional and friendly. Out of all dealership I have been to, this one makes you feel good and happy after leaving. Out of all dealership I have been to, this one makes you feel good and happy after leaving. More

Its organized and clean. They help resolve issues in an efficient manner. Its also cool to have a snack bar. They help resolve issues in an efficient manner. Its also cool to have a snack bar. More

The most friendly staff, keeps you updated on the progress of your vehicle. Wait time was not long and the waiting area was very comfortable progress of your vehicle. Wait time was not long and the waiting area was very comfortable More

Wait time wasn’t bad. There were snacks and drinks. Customer service is top notch! There were snacks and drinks. Customer service is top notch! More

Just took the car in for its 2 year service which includes a complimentary oil change. As usual, the folks at Sterling McCall made it a breeze. Friendly, helpful, and efficient. Highly recommend. includes a complimentary oil change. As usual, the folks at Sterling McCall made it a breeze. Friendly, helpful, and efficient. Highly recommend. More