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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,890 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,890 reviews

June 30, 2023

Just took the car in for its 2 year service which includes a complimentary oil change. As usual, the folks at Sterling McCall made it a breeze. Friendly, helpful, and efficient. Highly recommend. More

by lisa.kuder21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Rodriguez
Report | Print
Jul 15, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

June 30, 2023

Lexus had a nice verity of Lexuses to choose from on there lot I loved all of them More

by valeriebyrd680
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
Report | Print
Jul 13, 2023 -

Sterling McCall Lexus responded

Hi Valeriebyrd680, we are very happy to have provided you with such a positive experience!

June 29, 2023

Great customer service. Keep providing with updates and status of their service. Joseph Panalez did a great job. Definitely one of the best service facilities in the area. More

by Tarek Gaspar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Panalez
Report | Print
Jul 15, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

Jul 15, 2023 -

Tarek Gaspar responded

Great service great staff

June 29, 2023

Excellent in care. Nathan is always attentive and diligent. Service manager cares and ensures quality More

by Ephraim Emanuel Gilkes
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Jul 13, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2023

Very helpful and friendly. The vehicle was inspected very carefully. The service consultant was also knowledgeable. More

by Khuffsr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Unk name
Report | Print
Jul 13, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2023

Service reservation was very courteous, the service was done sooner than promised, the loaner car was great. More

by Yehbo101
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Report | Print
Jul 13, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2023

Great Job! Highly Recommend. Awesome Very Detail Time accuracy! Keep it up the great work! More

by Janerald
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Jul 11, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2023

I went in for alignment and they offered a loaner and my advisor was very kind. Kudos More

by Sal
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jul 02, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

June 28, 2023

They didn't have any cars to look at even though they show on your website that they have bunches - nothing on the ground to drive. Didn't have a need to go in. Looking for Lexus RX 350 More

by sights-samba.08
Recommend Dealer
No
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Report | Print
Jul 15, 2023 -

Sterling McCall Lexus responded

Thank you for sharing your comments. I am sorry to read that you are unhappy with our dealership. Our website does list incoming vehicles so that customers can see all vehicles available. We do have an RX350 demonstrator available for test drive. Please contact me at 713-995-2410 and I will be happy to arrange for a test drive. Mylinh Tran-Salazar General Sales Manager

June 28, 2023

Friendly people! Their updates and time frames have always been spot on. The amenities they offer while waiting is very nice! More

by Smleyva
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jul 13, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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