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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,891 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,891 reviews

June 07, 2023

I’m very satisfied with the service, thank you so much! !! I will recommend to others people!! The service guy was very helpful More

by sarahpantreece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant . Service advisor
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Jun 10, 2023 -

Sterling McCall Lexus responded

Sarahpantreece, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2023

Easy to set appointment, great service advisor, Have always been pleased with work done to vehicle. More

by Chane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (service advisor)
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Jul 15, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 07, 2023

Gogoid good good good good good good good good good good great great od good good 😊 good More

by nimmiturakhia@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Romerio
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Jul 15, 2023 -

Sterling McCall Lexus responded

Thank you for being our customer, we appreciate your kind words!

June 06, 2023

My service tech, Grant, was very nice and professional. The service was down very timely. Some other service techs think it’s ok to smack on gum while waiting on customers. More

by Puddles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Jun 10, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 06, 2023

Outstanding service on today! I have gotten service and repairs over the past few years. However, today’s service was top-rated. There was a quick diagnosis and a solution prov More

by vj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Jun 07, 2023 -

vj responded

Outstanding service on today! I have gotten service and repairs over the past few years. However, today’s service was top-rated. There was a quick diagnosis and a solution provided immediately. Kevin Bayer was awesome and kept me informed throughout the process.

June 05, 2023

Quick professional service. They were extremely accommodating. Car is fixed as well. Thank you all. More

by Meka Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Jun 07, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 04, 2023

Jae Stone and Kevin Brian are excellent representatives for Sterling McCall and keeps me coming back- now on my 3rd Lexus from Sterling. Miss the mini-breakfast offerings!! Always a clean environment! More

by Richard550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bryian
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Jun 07, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 03, 2023

Good timely service and waiting area. Short time to complete the work requested and required More

by Esj19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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Jun 07, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 03, 2023

Josh was my service advisor he was awesome and an excellent communicator, professional, very informative and cordial, he makes getting you vehicle serviced rewarding. Thanks. More

by sdgreer61@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Report | Print
Jun 10, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 02, 2023

Staff are friendly and professional. There is a room for improvement for expediting the service time. More

by hagh52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Jun 10, 2023 -

Sterling McCall Lexus responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

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