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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
2,230 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,230 reviews

August 15, 2025

I've been a client of STERLING MCCALL LEXUS since 2009. One of the best departments stands out the most is their Service Department. Especially Hunter he does his best to ensure he explains, keep you poste More

by LX 570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
Report | Print
Aug 17, 2025 -

Sterling McCall Lexus responded

Hi, thank you so much for your positive comments about Sterling McCall Lexus! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 15, 2025

great service, dedicated service center, knowledgeable efficient no loss of time, the automobile was ready on time all of the staff appeared dedicated to doing the best More

by hjm101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Udall, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Aug 17, 2025 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2025

The dealership is neat and clean. The dealership is well and the business processes are well thought trough. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe Galvan
Report | Print
Aug 17, 2025 -

Sterling McCall Lexus responded

Hi Jim, thank you so much for your positive comments about Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2025

The assigned Service Representative helped to get the job done right although it took more time - thanks. More

by ra9usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Report | Print
Aug 19, 2025 -

Sterling McCall Lexus responded

Thank you for your positive feedback! Our team is dedicated to providing top-notch service and we are glad we were able to ensure a successful outcome for you. We appreciate your business!

August 15, 2025

Always a good experience and customer service. The communication about what I need and the future prepares me for whats next. Work with Kevin Martines More

by Jonatan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Rodrigues, Kevin Martinez
Report | Print
Aug 17, 2025 -

Sterling McCall Lexus responded

Hi Jonatan, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 14, 2025

Very minimal wait time to get acknowledged when driving in. All the workers are super nice and helpful and keep you informed throughout the whole process More

by Jsantibanez00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirra, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Aug 16, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 14, 2025

Sterling Mccall Lexus has friendly, informative service; free snacks, good coffee and a clean lounge. More

by claudekim93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Aug 16, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2025

Nathan was exceptional in his service! Thank you for your quick service and professional approach!! More

by Sureka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Aug 12, 2025 -

Sterling McCall Lexus responded

Hi, thanks for your praise and kind comments about Nathan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2025

This is my third car with Sterling McCall Lexus. Good sales experiences and great service. More

by GSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Udall
Report | Print
Aug 12, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 12, 2025

Andy Liu was the salesman who was very cordial and knowledgeable. He was accommodating to all our requests! More

by momtoelvis
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Liu
Report | Print
Aug 13, 2025 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Andy here at Sterling McCall Lexus! Thank you, and have a fantastic day!

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