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Sterling McCall Lexus

Houston, TX

4.8
1,753 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,753 reviews

March 16, 2025

Very professional and cordial staff. I was given an excellent loaner the entire experience was excellent More

by robert.goins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Mar 20, 2025 -

Sterling McCall Lexus responded

Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

No complaints, awesome customer service. You leave the establishment feeling like they care for you. More

by kmahonsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley service assistant
Mar 18, 2025 -

Sterling McCall Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2025

I had a great Experience there ashley was great and Extremely helpfull in getting through this car repair More

by delaomichael956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley udall
Mar 18, 2025 -

Sterling McCall Lexus responded

Hi, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!

March 14, 2025

David and Kevin treat me like family! They’re ready to listen and give explanations about my car ! Thank you, Sterling McCall! More

by queendonna27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Kevin, Ray Villarreal, Mylinh Tran-Salazar
Mar 17, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you have any further questions, please give us a call. We're always happy to help!

March 14, 2025

Sterling McCall Lexus Service Team and my service Advisor (Marlon Romero) consistently provides an outstanding service each and every time I have had my vehicle in for services. The service team exhibits the More

by GCFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Mar 17, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

I like it. That’s why I choose this dealership than other in the area More

by Evelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Mar 17, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

Everyone was very nice & helpful. I dealt with David Johnson & he is good at his job. More

by Pinky
Recommend Dealer
Yes
Employees Worked With
Davis
Mar 17, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

Great service! ! Matt is always available and considerate. As long as he is there, I'm comfortable with his service. More

by John B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Mar 17, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

The service area personnel are very knowledgeable, courteous and professional. They listen to the customer to correctly understand the problem/issues I order to get it corrected. More

by cefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres, service technician Jonathan.
Mar 18, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We hope to see you soon!

March 13, 2025

Full transparency of pricing, timeline of when the vehicle will arrive, and no pushy sales tactics made my vehicle purchase smooth and efficient. More

by htownsmarty06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Capin
Mar 15, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

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