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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
2,162 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,162 reviews

July 17, 2023

Great service advisors plus the waiting area is nice with snacks and dinks including tea. More

by Irbflyfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker
Report | Print
Jul 24, 2023 -

Sterling McCall Lexus responded

We're glad that you had an excellent experience with your recent service visit

July 17, 2023

The staff is phenomenal and very attentive to your needs. They go above and beyond More

by Kenya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Page
Report | Print
Jul 25, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

July 15, 2023

Great customer service by Marlon. Nothing short of what I expect of Lexus customer service. Thank you. More

by aads.jer2911
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Report | Print
Jul 28, 2023 -

Sterling McCall Lexus responded

We are very happy to have provided you with such a positive experience!

July 15, 2023

Awesome place to go very reliable. Marlon Romero did an amazing job. Really care for my vehicle. More

by Martha L Salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Jul 19, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

July 15, 2023

Despite having a busy maintenance service schedule in the middle of a weekday, my service consultant Kevin Bayer did a outstanding job in completing the service in a timely manner More

by Twleung55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer, Anthony Scala
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Aug 02, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 15, 2023

I had a great experience! My sales person was attentive and helped me through the process of buying my first Lexus. I am looking forward to purchasing future vehicles. More

by Ryan G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan Hong, Hafiz Nauman
Report | Print
Jul 19, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

July 15, 2023

Marcos Ruiz has always been excellent in helping me each time to get my car serviced. More

by lbroussardoliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Ruiz
Report | Print
Jul 19, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

Kinley at Sterling McCall Lexus is the best. My service appointment was professional, efficient and explained to me in detail. More

by Gilscot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Jul 19, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

Justin was my auto advisor at Sterling McCall Lexus and he did a phenomenal job. He was attentive to details and exceeded my expectations. Very professional and great communication skills. More

by Chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin- Service Advisor
Report | Print
Jul 19, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

Very positive experience, KG was my salesman and was wonderful and made my sure I was taken care of from beginning to the end. More

by Nersy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khurram Gilani
Report | Print
Aug 02, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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