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Sterling McCall Lexus

Houston, TX

4.8
2,101 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,101 reviews

August 30, 2025

The Service Representative Mirra was really nice and helpful. When I received the invoice it was more than the original quote but she explained the reason why and was able to give a discount. More

by Myroses63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirra
Sep 03, 2025 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mirra here at Sterling McCall Lexus! If you have any further questions, please don't hesitate to reach out!

August 30, 2025

I recently had my vehicle serviced at Sterling McCall Lexus, and I couldn’t be more pleased with the experience. Kevin Bayer was my service advisor, and he did an outstanding job from start to finish. He More

by germac50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Sep 03, 2025 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Kevin here at Sterling McCall Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2025

As busy as he is my service advisor gives me and my car what seems as undivided attention More

by oleka22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Sep 01, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 29, 2025

I love coming to Sterling McCall Lexus on the SW Freeway. Kevin is always very helpful and so nice to work with More

by cpacconi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Sep 01, 2025 -

Sterling McCall Lexus responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Lexus. If you have any further questions, please don't hesitate to reach out!

August 29, 2025

Marlon is an excellent service agent and they always do good work at the dealership. Car returns in a very timely fashion and Affordable. More

by MNL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero, Ray Villarreal, Mylinh Tran-Salazar
Sep 01, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 29, 2025

The dealer worked with me to get the vehicle I wanted. At the sale everything was handled smoothly and hassle free. David did a great job of explaining features and setup before we drove off. Class acts. More

by Rlive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David capin
Sep 02, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with David! If you have any further questions, please don't hesitate to reach out!

August 28, 2025

George Ross and the Sterling McCall team always do an excellent job. I will only buy and service my Lexus at this dealership More

by jilltgarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Ross, Mylinh Tran-Salazar
Sep 01, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We hope to see you soon!

August 28, 2025

Dealer was punctual with appointment. Friendly staff with good communication. Loaner car was clean. Quick turnaround with maintenance and clean car was returned to me More

by ntmatteson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Sep 01, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2025

Jeff was very helpful I helping get me through my maintenance, and was very friendly and informative. More

by Cfield2434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 01, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2025

The dealership is very well organized. The service representatives act very professionally and the waiting area is very cleaned More

by rodin3050
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 01, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.