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Sterling McCall Lexus

Houston, TX

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0 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,046 reviews

August 09, 2025

Easy service schedule using Lexus mobile app following a friendly reminder text from my advisor Hunter Bassett. At the dealership, promptly greeted, explained serviced items, accepted company coupons. Highl More

by Riad Efendi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
Aug 11, 2025 -

Sterling McCall Lexus responded

Hello Riad, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you have any further questions, please give us a call. We're always happy to help!

August 08, 2025

Prompt, top notch, professional from the garage (service center) to the inside of the dealership. More

by awroque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Aug 10, 2025 -

Sterling McCall Lexus responded

Hello, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2025

Always great service. Been using this dealership 1998 or so. Never been disappointed with car care or personal attention. More

by lalexander44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Aug 10, 2025 -

Sterling McCall Lexus responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 08, 2025

The service and courtesy were amazing. It’s what I’ve come to expect because it’s what I always get. Marlon Romero is my favorite service guy. More

by Laurie Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Aug 10, 2025 -

Sterling McCall Lexus responded

Hello Laurie, we're happy you found our staff Marlon Romero to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2025

I’ve been consistently impressed with the service I receive from Hunter. He is professional, knowledgeable, and always take the time to explain what’s going on with my vehicle in a clear and honest way More

by csheng11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter, Ray Villarreal, Mylinh Tran-Salazar
Aug 10, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found Hunter to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2025

Service representative was polite, service was done in a timely manner. I was updated on a consistent base. More

by Lolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinsley
Aug 10, 2025 -

Sterling McCall Lexus responded

Hi Lolo, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2025

My 2014 GX460 has 166k miles on it and drives like a dream! With 2 young drivers, I need this one to last a few more years. I have no doubt that it will under the care of Sterling McCall Lexus. I have t More

by lb311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
Aug 09, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 07, 2025

Service was quicker than expected and Jeff, my service advisor was great and very thorough with me prior to and after service. More

by O Vanegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peel - Service Advisor
Aug 09, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you have any further questions, please give us a call. We're always happy to help!

August 07, 2025

I had the best experience Cody one of the guys that I had a pleasure to knowwas excellent. He treat me like his treating his own mom and that’s what I loved. More

by zhila.golshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Aug 10, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2025

Derrick. Is the best. And I’m asking myself why did I wait so long to buy a Lexus? Only problem and it’s no one’s fault but my own, the dash board is in a mo More

by jatron
Recommend Dealer
Yes
Employees Worked With
Derrick
Aug 07, 2025 -

Sterling McCall Lexus responded

Thank you for your wonderful review, we are thrilled to hear that Derrick provided you with an excellent experience! We apologize for the issue with the dashboard, please don't hesitate to reach out to us for assistance. We want to ensure you enjoy your new Lexus to the fullest. Joey Dupuis General Manager jdupuis@smlexus.com