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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,953 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,953 reviews

May 14, 2025

Dealer provide excellent services very professional reps take care of their customers very well, thanks More

by mabdul1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan is the employee who taken care of me
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May 16, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

Great dealer to service your car. Fair price and excellent customer service. They perform a thorough inspection. More

by M&M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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May 14, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 13, 2025

Excellent from the minute I entered their facility. Great knowledge of all the car options. They valued me as a customer. More

by wtripicchio968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe Galvan, Ray Villarreal, Mylinh Tran-Salazar
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May 16, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

Service personnel are very professional. All issues were addressed. It was a very enjoyable experience. More

by myrna.degraffenreidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Castillo
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May 16, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2025

Great service and Derrick is excellent. He is very efficient. Great professional attitude with a smile. Very attentive and respond quickly to my text to answer questions. More

by menchumante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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May 14, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass your comments to Derrick here at Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

May 11, 2025

Great experience at [Sterling McCall Lexus. The staff was friendly, the service was quick ,my advisor Kinley was amazing and professional my car runs great. Highly recommend! More

by Svetmax77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
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May 14, 2025 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 10, 2025

The dealer experience was good. I went and did all the paper work prior to the cars arrival so it could be a quick pick up. More

by Buyer Mo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Van Lim
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May 12, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2025

Everything was great! Kevin, our service coordinator, was outstanding! He explained everything to me so nicely. More

by Joanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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May 12, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2025

Ms. Kinley is always pleasant and helpful. She checks in regularly to ensure that I am satisfied. More

by Carol Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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May 12, 2025 -

Sterling McCall Lexus responded

Hi Carol, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

Sterling McCall is all class and service. They have found the model for customer service! More

by dbwalton67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
May 11, 2025 -

Sterling McCall Lexus responded

Hi, thank you so much for your positive comments about Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

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