
Sterling McCall Lexus
Houston, TX
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Seeing our Service Rep for 20+ years is like connecting with an old friend! Matt Torres is good as they come and makes sure our service experience is perfect. with an old friend! Matt Torres is good as they come and makes sure our service experience is perfect. More
I had a great experience buying a new car from this dealership. The whole process was very smooth, good customer care, knowledgeable salespeople. dealership. The whole process was very smooth, good customer care, knowledgeable salespeople. More
Best customer service with friendly attitudes. Had help from David Capin. He found the exact car I wanted in a short time period. He made my first experience if purchasing a new vehicle very quick Had help from David Capin. He found the exact car I wanted in a short time period. He made my first experience if purchasing a new vehicle very quick and easy. More
Excellent services! Steve Silva is great. He has an excellent customer relations skill and he is quite knowledgeable in his profession - does always a job beyond expecta Steve Silva is great. He has an excellent customer relations skill and he is quite knowledgeable in his profession - does always a job beyond expectations. More
I came in on a busy Saturday. w/o an appt. To have my 2014 LS 460L checked for a “see dealer “ and ABS brake light. And thought I was going to get hit with a big bill. I looked ar w/o an appt. To have my 2014 LS 460L checked for a “see dealer “ and ABS brake light. And thought I was going to get hit with a big bill. I looked around the lot while waiting for my car to get looked at. Dave was helping my wife when Derrick called and said my car was ready . They checked it out at NO charge / found no issues and washed it for free before giving it back to me. Amazing team/ place ! And thanks for all the free snacks and drinks I had while waiting! More
I want to extend my sincere thanks to Sterling McCall Lexus for hiring such an outstanding Service Advisor. Steven provided exceptional service during my recent visit—he was responsive, professional, and Lexus for hiring such an outstanding Service Advisor. Steven provided exceptional service during my recent visit—he was responsive, professional, and truly went above and beyond to ensure everything was handled smoothly and efficiently. It’s rare to encounter someone so attentive and knowledgeable, and his commitment to customer satisfaction left a lasting impression. Experiences like this are exactly why I’ll continue bringing my vehicle to Sterling McCall Lexus. Thank you again for having such excellent staff! More