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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,756 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,756 reviews

March 12, 2025

Josh was efficient, friendly and communicative. The service was completed in a short time. And the loaner car minimized my down time. More

by rgflesher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 16, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2025

Completely satisfied with the services at Sterling Mccall Lexus,Service advisor name Kevin Martinez super friendly and knowledgeable.Great work, and well done for completing it so quickly. Waiting lounge s More

by khanhle_77099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Mar 15, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 12, 2025

The service department is second to none. The professionalism that the team has is priceless. They make you feel l8ke family from the moment you turn into the dealership. Thanks Marlon More

by Its a "COLE" World
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARLON, Mylinh Tran-Salazar
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Mar 16, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2025

On time service. Everything was taken care of and vehicle was delivered on time . Marlon did a great job of helping me understand everything. More

by predent30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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Mar 16, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so helpful during your experience here at Sterling McCall Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

March 11, 2025

My service consultant Kevin Bayer is very attentive and thorough he has been my consultant for a long time and like his professional attitude he delivers all the time More

by jada0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Mar 13, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

March 11, 2025

Excellent customer service and customer amenities. Office cubicles allowed me to continue working while waiting. More

by Mlg2473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Mar 15, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2025

Great service, great product, decent sales staff, helpful service people, comfortable environment and waiting area More

by Tbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No one
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Mar 15, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2025

Excellent service and very friendly personnel. easy to work with and not pushy. Service is very quick More

by hollyhmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Report | Print
Mar 15, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 10, 2025

The dealership has some nice facilities while waiting for the car service to be completed More

by sbidare
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Derrick did a wonderful job keeping me updated on the progress
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Mar 13, 2025 -

Sterling McCall Lexus responded

Hi, thank you so much for the positive review! We hope you have a great day!

March 10, 2025

Quick , kind and good service! Recommended services and state inspection were done in less than two hours. More

by joeh H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Mar 13, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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