Back

Sterling McCall Lexus

Houston, TX

4.8
1,880 Reviews

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,880 reviews

April 06, 2025

Tufan provided an excellent 7 star experience from the moment I put down the deposit to driving out with my new GX. He’s the man! More

by HV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tufan
Apr 09, 2025 -

Sterling McCall Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2025

Always curtious and friendly work done as promised on my Lexus very happy Thanks Marlon r Romero More

by davep6746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Apr 08, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2025

Very well managed Dealership. I have purchased many vehicles from them. Their Service Rep Marlon is very good in taking care of customers. More

by SBagri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Ramero
Apr 08, 2025 -

Sterling McCall Lexus responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2025

It's an outstanding dealership. They are excellent in service and they really care for their customers. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Apr 08, 2025 -

Sterling McCall Lexus responded

Hi Jason, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 05, 2025

Kinley was top notch! I rarely respond to surveys, but I wanted to in this case because I was so impressed with Kinley. She has excellent communication skills- super nic More

by Kbcolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Apr 08, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass your comments to Kinley here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

Kevin Bayer is awesome. Fixed car quickly and efficiently. Cannot recommend him any more highly. More

by masuttonmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Apr 08, 2025 -

Sterling McCall Lexus responded

Hi, thanks for your praise and kind comments about Kevin Bayer. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2025

Jose strives to make my experience as positive as possible. He keeps me informed of my vehicle’s status and makes me feel welcome and valued each time I visit the service department. Jose has been More

by Bcox61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Apr 08, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

Second car purchased within 15 months. Sales person was very friendly and knowledgeable. Only complaint would be against management as they don’t seem to value repeat business. More

by Howardks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know those people
Apr 08, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (713) 995-2600 when you have a chance. Thank you, and we look forward to hearing from you.

Apr 09, 2025 -

Howardks responded

Tried to call back, what department do I call?

April 04, 2025

Erick is very supportive. I am thankful for his explanation and assistance. I will for sure visit again this place. More

by hoangphuonglien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Vega
Apr 08, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

Great experience at the dealership. My service advisor Josh. He was very thorough and courteous. Usually visiting dealership service departments are a pain. But this visit was different More

by CARLOS_4709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 08, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
22
...