
Sterling McCall Lexus
Houston, TX
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Se necesitan puertos para cargar los celulares en el salon de espera,los tiempos de espera por solo un cambio de aceite son un poco prolongados. salon de espera,los tiempos de espera por solo un cambio de aceite son un poco prolongados. More
The maintenance and inside service departments are stellar. But when advertisments on the TV give glowing reviews for how your car is returned to them, that has not proven true for both times my car h stellar. But when advertisments on the TV give glowing reviews for how your car is returned to them, that has not proven true for both times my car has been at the dealership. When a 70 year old woman has to wipe off the water spots from her car, wipe off the inner lower doors where general dirt is found, my inside dash still dusty, my floor mats dirty and not vacuumed and my flippin trash not emptied, it really makes me angry. I guess my 70+K plastic car doesn't warrent the cleaning that the higher priced vehicles sold get. Stellar service overall at Sterling McCall Lexis...not my vehicle. More
Sterling McCall Lexus has been my go to since 2017 when I bought my first Lexus. I am now on my 3rd Lexus and will never go anywhere else. bought my first Lexus. I am now on my 3rd Lexus and will never go anywhere else. More
Excellent customer service from my new service representative, Kevin Martinez. He was informative and was able to manage my expectations so that it was a pleasant experience. Thanks a million Ke representative, Kevin Martinez. He was informative and was able to manage my expectations so that it was a pleasant experience. Thanks a million Kevin. More
Service specialist, associated to me was Mr. Michael. He was very helpful and professional, and went extra mile to sort things out in a very diligent way. I wish, there are few more like him. Michael. He was very helpful and professional, and went extra mile to sort things out in a very diligent way. I wish, there are few more like him. More
I had service at Sterling Mc call today. Jeff Pell is the service consultant He is very kind and helpful. He answered any of the questions I asked. Done excellent job in my car Thank you Jeff Pell is the service consultant He is very kind and helpful. He answered any of the questions I asked. Done excellent job in my car Thank you Jeff Pell More
I met with Mr. Thien Nguyen first over the phone after completing an internet search and then in person. He did exactly what he said he would do. I was at the loca Thien Nguyen first over the phone after completing an internet search and then in person. He did exactly what he said he would do. I was at the location less than two hours. My purchased vehicle was ready upon arrival and paperwork was also ready to be signed! Finance was amazing as well, extremely attentive and answered all questions. Unfortunately, I can not recall his name but he do sing in the Houston Opera!! I would recommend your next car purchase from Sterling McCall Lexus and your next car salesman to be Mr Nguyen! More