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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,876 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,876 reviews

March 31, 2025

Got an awesome service experience here. The guy in charge to our car welcome us warmly. We are so happy to leave as soon as our car was done.. The guy was Steve, shoutout to him. Thank you! More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 01, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff Steve to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 31, 2025

This dealership with my advisor Josh Garcia go over & beyond with their service. Been getting my car serviced for more than 15years. More

by shehnaz3164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia & Mike
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Apr 01, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff Josh to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 31, 2025

Great service and personable touch. Prompt and efficient in completing diagnostics and completion of service. More

by Thepages
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer, Ray Villarreal, Mylinh Tran-Salazar
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Apr 02, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

This dealership is friendly to bring vehicle in and get your work done correctly without any issued. More

by nguyen.hieupt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Apr 01, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2025

Wonderful customer service, servicing my vehicle was super quick and stress free. Enjoyed the complementary drinks/ snack station. More

by paolahlizbeth2088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia
Report | Print
Apr 01, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2025

Mr. Jeff Peel the service advisor was excellent. He went above and beyond making sure everything was ok, and I was very grateful. Bravo Zulu!!! More

by Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peel
Report | Print
Apr 02, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

Excellent ! Well taken care of. Couldn’t ask for anything more from all of them. More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff service advisor.
Report | Print
Apr 01, 2025 -

Sterling McCall Lexus responded

Hi Dan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2025

I thank to thank Jeff, for doing an outstanding customer service. Bravo Zulu!! Very nice, polite and updating me for the service, he went above and beyond making sure I have a loner car to drive. I am very More

by Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peel, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Apr 02, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

Every time I have my Lexus serviced it is a great experience. They are friendly and professional. They also take the time to explain in detail what is going on with my vehicle. More

by Kristi C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
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Apr 01, 2025 -

Sterling McCall Lexus responded

Hi Kristi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2025

Every job done well,thanks . I love Lexus Allemployees work enthusiastic and professional. Hoping that Lexus will improve every day. More

by Kimcao 62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
Report | Print
Apr 01, 2025 -

Sterling McCall Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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