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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,759 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,759 reviews

February 28, 2025

Justin, my service advisor, was rude. He had a poor attitude and it was very apparent that he does not like his job. More

by AshleyPanakezham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin, sterling McCall service advisor
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Mar 06, 2025 -

Sterling McCall Lexus responded

Thank you for sharing your comments. I apologize that you were unhappy with your recent service visit. I will share your comments with Justin and our team so that we can improve future service. Holly Kaminga Service Director

February 28, 2025

Donavan Thomas did a excellent job on my new Lexus LS 500 2025 I love it thanks again Mr. Thomas More

by Valmore40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donavan Thomas thank you again may God continue to bless you on your journey , Ray Villarreal, Mylinh Tran-Salazar
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Mar 03, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We hope you have a great day!

February 28, 2025

Excellent Service! Would recommend this place if you are looking to buy your next car! More

by krishnaamin4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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Mar 03, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

February 27, 2025

I love my dealership. The folks here are really nice and helpful. Thank you Nathan for all of your help you were AWESOME More

by imachelle11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarty
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Feb 28, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2025

The dealership has very friendly staff. That answer your questions in timely manner and professional. More

by Sunil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan mccarthy
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Feb 28, 2025 -

Sterling McCall Lexus responded

Hi Sunil, we really appreciate your feedback! We look forward to your next visit! Take care!

February 26, 2025

Awesome experience Mr Stuart McMillan , very professional and helpful, five star experience! He helped us to the process and made it very easy, we are looking forward to work with him in the nea More

by cimpean777@yahoo.com
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
STUART MCMILLAN
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Feb 28, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2025

I love this dealership. Everyone is so friendly and they give fast and efficient service! More

by KFre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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Feb 28, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

I originally purchased a Lexus from Sterling McCall Lexus in the early 2000s.. I have used their services for over 20 years. Marlon has assisted me for many years and always helps make the process smooth a More

by M Sparro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Feb 28, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

As soon as I drove up, a representative approached my car. He was very businesslike and informed me that my service representative would be with me shortly. More

by joancathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia
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Feb 28, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2025

Great service, very happy Advisor Mr. Hunter is very very nice guy. He understands me. Thanks More

by psshah2951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter, Mylinh Tran-Salazar
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Feb 28, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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