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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,866 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,866 reviews

March 22, 2025

The service was timely and prompt. The best customer service, very professional and courteous. The facility is clean and comfortable with light refreshments available. What’s not to l More

by 123magee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Mar 22, 2025 -

123magee responded

123magee The service was timely and prompt. The best customer service, very professional and courteous. The facility is clean and comfortable with light refreshments available. What’s not to like!😀

March 22, 2025

Grant at Sterling McCall Lexus was great. He was very quick and never made me feel like he did not want to help with my car’s service. More

by Ariyanna Medrano
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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Mar 24, 2025 -

Sterling McCall Lexus responded

Hello Ariyanna, we're happy you found our staff Grant to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2025

The dealership is roomy and clean. The coffee bar is tremendous and the people are great to deal with. Will be back for more service. More

by pkubala1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I really liked Grant. , Ray Villarreal, Mylinh Tran-Salazar
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Mar 24, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

Very good service, thank you Lexus for always doing a great job. I am very happy More

by yupingz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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Mar 24, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2025

Kevin B is a great service specialist. He is professional and knowledgeable and can explain everything to you. He is an asset to Sterling McCall Lexus! More

by Laura.major
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin B.
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Mar 24, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff Kevin to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2025

Excellent service - prompt and thorough. Kevin M. made sure I was informed and took good care of me. Thank you! More

by Lynelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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Mar 22, 2025 -

Sterling McCall Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 21, 2025

Jose was an amazing advisor and very helpful and knowledge we above and beyond and my car was serviced in a timely manner. Would definitely recommend! More

by Jessica.godoy05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
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Mar 22, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2025

Quality work, competent mechanics and really enjoyed interacting with Justin Page one of the service managers More

by billwingate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Page
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Mar 22, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2025

My service advisor (Marlon Romero) greeted me with a smile as usual. I have used him for years over several Lexus vehicles. He kept me well informed and got my car out on time as promised. More

by Pbedard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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Mar 22, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2025

Always helpful and keeps you updated the whole time you are there. Service waiting room is awesome! More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Peel
Report | Print
Mar 22, 2025 -

Sterling McCall Lexus responded

Hi Marlene, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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