
Sterling McCall Lexus
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,864 reviews
My service advisor Jose Gutierrez provided me with impeccable service and went above & beyond to ensure I was updated through every step of my major maintenance. Upon completion, he took the time to e impeccable service and went above & beyond to ensure I was updated through every step of my major maintenance. Upon completion, he took the time to explain everything to me & ensure that all my questions were answered. More
My car was in service center being repaired for about a week. The first 2-3 days I got updates and everything was great. But after that, my service advisor stopped replying (both text message and phone cal week. The first 2-3 days I got updates and everything was great. But after that, my service advisor stopped replying (both text message and phone call) and didn’t give any updates until the car was ready. I also called the service main desk but was never able to get through to someone for an update. More
David provided great service! Jazzie could be more welcoming. Chloe wasn’t waiting on me, but she smiled warmly and said good morning. Jazzie could be more welcoming. Chloe wasn’t waiting on me, but she smiled warmly and said good morning. More
Roley is Knowledgeable, Outstanding and Professional Salesmen. The first initial contact I knew that Roley won my business. I have never experienced a Pleasant experience in the past like I experienced Salesmen. The first initial contact I knew that Roley won my business. I have never experienced a Pleasant experience in the past like I experienced over the weekend with Roley. Service is everything to me. I will refer my family and friends thats interested in buying a Lexus to Roley. Roley keep up the Great work. More
The service reps were very professional & knowledgeable. The car cleaning sectiion , did a very terrible job. They need to improve in both interior & exterior cleaning. The car cleaning sectiion , did a very terrible job. They need to improve in both interior & exterior cleaning. More
Just recently bought my Lexus IS350 F Sport and had the most amazing experience here. Cris was my salesman and hands down the best guy there. He is the standard of how all salesman should strive to be in t most amazing experience here. Cris was my salesman and hands down the best guy there. He is the standard of how all salesman should strive to be in their career. Such an asset to this Sterling McCall and you won’t be disappointed to give him your business. More