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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,766 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,766 reviews

February 20, 2025

All my needs were met! Access to a loaner car and Requested changes in identified repair. The service adviser responded to my voice message within 15 minutes. I was very More

by ajj1444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor , Ray Villarreal
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Feb 23, 2025 -

Sterling McCall Lexus responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Service advisor Jose Gutierrez was friendly, informative, and efficient. Most importantly he was responsive, unlike previous service advisor at the same dealership. More

by silvia.j.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Gutiérrez , Ray Villarreal, Mylinh Tran-Salazar
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Feb 21, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff Jose Gutierrez to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Mose was very helpful and patient with us. He answered all of our questions and made the purchase easy for us. More

by Roysteadham
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tuan Hong
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Feb 21, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2025

Kudos to David, he got me in and out and found a discount for my service. Fantastic job. 🙏🏾🎉😊 More

by Wil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
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Feb 21, 2025 -

Sterling McCall Lexus responded

Hello Wil, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2025

Trusting they did what I went in for. . vehicle was ready within the time frame that I was told. More

by anndale68
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
Report | Print
Feb 21, 2025 -

Sterling McCall Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

So enjoy to go back to dealer. see all the new model.The store so clean. More

by svu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
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Feb 21, 2025 -

Sterling McCall Lexus responded

Hi Svu, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

Very enthusiastic and thoughtful, professional and quick to solve the problem, thank you very much! More

by 706644047
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The service was attentive and excellent!
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Feb 21, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

Very professional. Gave them description of what I was looking for and they showed only what I wanted to see More

by None
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hamilton Dawes, Ray Villarreal, Mylinh Tran-Salazar
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Feb 21, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2025

Ashley was so attentive and so sweet. She made it so easy for us. Kept us informed with the status of our car being serviced. Best service advisor. More

by Kathy L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Udall, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Feb 18, 2025 -

Sterling McCall Lexus responded

Hello Kathy, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 16, 2025

Advisor is very helpful and very easy to talk to. Service is good and on schedule. More

by Rudygonzo8250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Feb 18, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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