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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,766 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,766 reviews

February 16, 2025

Quick service, comfortable waiting area, quality work. Nathan is friendly, knowledgeable and professional. Couldn't ask for more. More

by screel65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Feb 18, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 16, 2025

Him so ni e and help me to fast. Thank you very much. Have a nice day More

by tothanhkhanh8888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
Report | Print
Feb 18, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 15, 2025

Nathan at Sterling McCall Lexus did a great job handling my service. He was clear, professional, and kept me updated throughout the process. Everything was done on time, and he made sure I understood what w More

by Victoroyakubu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan M
Report | Print
Feb 18, 2025 -

Sterling McCall Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 15, 2025

I’ve been coming here for the past 6 years and customer service is excellent all around. Thanks! More

by Yusuf Khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Peel
Report | Print
Feb 18, 2025 -

Sterling McCall Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 15, 2025

Like their service. Also the level of professionalism that they have is great. The way they are organized to handle the volume of customers is amazing. More

by fperla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Feb 18, 2025 -

Sterling McCall Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 15, 2025

Service representatives very friendly and shop clean and bright, waiting area big space feels like at home More

by Hli1378
Recommend Dealer
Yes
Employees Worked With
Derrick
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Feb 18, 2025 -

Sterling McCall Lexus responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Worst car buying experience I’ve ever had. Don’t recommend getting a car from this dealer More

by Carli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roley
Report | Print
Feb 18, 2025 -

Sterling McCall Lexus responded

Thank you for sharing your comments. I apologize that the wait time for the vehicle to be properly serviced took longer than expected. I will share your comments with our team, and we will work to improve future customer experiences. Dane Babbitt Pre-owned Director

February 14, 2025

Easy, knowledgeable, courteous, anticipating problems ready with answers & solutions! Steven Silva was excellent! Courteous! Friendly! More

by Angie Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk, Steven Silva
Report | Print
Feb 18, 2025 -

Sterling McCall Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 13, 2025

I had a great experience at your dealership. Donavan was very pleasant and helpful. I would definitely recommend this place to anyone looking to buy a new car. More

by Janelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donavan Thomas
Report | Print
Feb 14, 2025 -

Sterling McCall Lexus responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 13, 2025

I always receive excellent customer service! ! It is always a pleasure doing business with Sterling McCall Lexus. My service manager, Randy, always takes care of me. He is great!! More

by terriwashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Feb 18, 2025 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Randy here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

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