Sterling McCall Lexus

The maintenance and inside service departments are stellar. But when advertisments on the TV give glowing reviews for how your car is returned to them, that has not proven true for both times my car h stellar. But when advertisments on the TV give glowing reviews for how your car is returned to them, that has not proven true for both times my car has been at the dealership. When a 70 year old woman has to wipe off the water spots from her car, wipe off the inner lower doors where general dirt is found, my inside dash still dusty, my floor mats dirty and not vacuumed and my flippin trash not emptied, it really makes me angry. I guess my 70+K plastic car doesn't warrent the cleaning that the higher priced vehicles sold get. Stellar service overall at Sterling McCall Lexis...not my vehicle. More

The service personnel (Steven) was very attentive. Very polite. Provided all the information I needed. The maintenance period lasted as stated at the beginning. It was a nice experience. Very polite. Provided all the information I needed. The maintenance period lasted as stated at the beginning. It was a nice experience. More

Se necesitan puertos para cargar los celulares en el salon de espera,los tiempos de espera por solo un cambio de aceite son un poco prolongados. salon de espera,los tiempos de espera por solo un cambio de aceite son un poco prolongados. More

Job well done by your technician under the leadership of Marlon Romero who is making maintenance scheduling easy!!!!! Marlon Romero who is making maintenance scheduling easy!!!!! More

Your services are so good, they are so friendly and I always feel comfortable when I use it always feel comfortable when I use it More

Excellent service, very friendly stuff and willing to provide support and assistance as needed. Will be back again. provide support and assistance as needed. Will be back again. More

Excellent customer service from my new service representative, Kevin Martinez. He was informative and was able to manage my expectations so that it was a pleasant experience. Thanks a million Ke representative, Kevin Martinez. He was informative and was able to manage my expectations so that it was a pleasant experience. Thanks a million Kevin. More

Service specialist, associated to me was Mr. Michael. He was very helpful and professional, and went extra mile to sort things out in a very diligent way. I wish, there are few more like him. Michael. He was very helpful and professional, and went extra mile to sort things out in a very diligent way. I wish, there are few more like him. More

I met with Mr. Thien Nguyen first over the phone after completing an internet search and then in person. He did exactly what he said he would do. I was at the loca Thien Nguyen first over the phone after completing an internet search and then in person. He did exactly what he said he would do. I was at the location less than two hours. My purchased vehicle was ready upon arrival and paperwork was also ready to be signed! Finance was amazing as well, extremely attentive and answered all questions. Unfortunately, I can not recall his name but he do sing in the Houston Opera!! I would recommend your next car purchase from Sterling McCall Lexus and your next car salesman to be Mr Nguyen! More

I had service at Sterling Mc call today. Jeff Pell is the service consultant He is very kind and helpful. He answered any of the questions I asked. Done excellent job in my car Thank you Jeff Pell is the service consultant He is very kind and helpful. He answered any of the questions I asked. Done excellent job in my car Thank you Jeff Pell More