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Sterling McCall Lexus

Houston, TX

4.8
1,745 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,745 reviews

January 07, 2025

Amazing sales team and management. Made my first time buying experience one to remember! From searching the vehicle of my dreams to the financing to showing me how to operate my vehicl More

by angelcaballero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deborah Thompson
Jan 09, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 07, 2025

I like the dealership itself, they serve well, i do love their products, and customer service More

by Joseph Wasswa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Jan 10, 2025 -

Sterling McCall Lexus responded

Hi Joseph, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2025

The service adviser was very helpful and kind. They finished the job on time. I am very happy to see all workers over there taking care of the customers friendly More

by houshangpahlavan@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jan 10, 2025 -

Sterling McCall Lexus responded

Hi Houshangpahlavan@yahoo.com, we are very happy to have provided you with such a positive experience!

January 06, 2025

Very helpful and good costumer service They did a good job Excellent People is nice More

by eicasas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Vega
Jan 09, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 05, 2025

Marlon was excellent in processing my service request. He did this with courtesy and to my complete satisfaction. I had positive experience. Thank you. More

by Kmarani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Jan 06, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

The salesperson, Van Lim is very professional, knowledgeful an eager to help. But he is not pushing. I do appreciate what he has done to help us finding what we want. More

by yl0254nee
Recommend Dealer
Yes
Employees Worked With
Van Lin
Jan 05, 2025 -

Sterling McCall Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Stuart McMillan is a wonderful salesman; no pressure, just informative. He goes out of his way way to be helpful!! More

by Donna Burnett
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stuart Macmillan
Jan 05, 2025 -

Sterling McCall Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

A very good place to get your Lexus serviced. Very courteous and friendly. Bought my first Lexus there in 1995. Number 3 is the 2013 es350 that was serviced today. More

by Woodydiehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Jan 05, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Provide excellent service, service manager and his team are awesome. They keep you updated on the progress of your car through texting, email and verbal communication. More

by fvjarrels3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jan 06, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Friendly and accommodating staff. Every member is welcoming and helpful. Service department goes over and beyond to make appointments efficient and easy! More

by Nh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelece Campbell
Jan 04, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

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