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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,962 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,962 reviews

July 07, 2025

Great customer service. Advisor Esner made sure I was informed of any recommendations needed while my vehicle was there. More

by girlmel20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Energy Tatunez
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Jul 10, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with Esner! Feel free to reach out to us if you need anything. Have a wonderful day.

July 06, 2025

I had a 35k service and all went well. Good Service, Best Dealer in town. Dr. Ben K. More

by doctorbenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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Jul 10, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 06, 2025

My service Advisor Esner was great! He was very friendly and opened with communications. Made my experience hassle free which I like. Keep up the good work! I have used SterlingMcall L More

by Ttlle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner A.
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Jul 07, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2025

I’m been dealing with sterling McCall over the years, they are the best. From one to a 100, I would give them a 100%. EXCELLENT 👍 More

by whyte.latrice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fardine, Ray Villarreal, Mylinh Tran-Salazar
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Jul 06, 2025 -

Sterling McCall Lexus responded

Hi, we are so happy to read such a great review about Sterling McCall Lexus! If you have any further questions, please don't hesitate to reach out!

July 04, 2025

Marlon is a wonderful service adviser and was very helpful during my visit to the. Shop. More

by Obi.sirpee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Jul 06, 2025 -

Sterling McCall Lexus responded

Hi, thanks for your praise and kind comments about Marlon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2025

Cody in service department did an amazing job helping me with my car. He was very nice and explained everything well to me. My experience was smooth and easy and I am so grateful for Cody’s help. I will More

by Angela
Recommend Dealer
Yes
Employees Worked With
Cody
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Jul 04, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 02, 2025

Awesome service. Clean, friendly, and safe. The service department was on point, Nathan was a jewel.. More

by kwright373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarthy
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Jul 03, 2025 -

Sterling McCall Lexus responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

Nathan, the service advisor, is always on time, kind, and tells me the truth about my Lexus. More

by kwright373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarthy?
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Jul 03, 2025 -

Sterling McCall Lexus responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

Sterling McCall has always treated me great. In the 20+ years I have been a customer there has been only one less than satisfactory experience. Since then Kevin Bayer has gone above and beyond t More

by Gek5719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Jul 03, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

Excellent service experience - Hunter Bassett is a fantastic service advisor and makes the entire process seamless. The entire dealership team is top-notch ! More

by Anup Sharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
Report | Print
Jul 03, 2025 -

Sterling McCall Lexus responded

Hello Anup, we're happy you found Hunter to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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