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Sterling McCall Lexus

Houston, TX

4.8
1,745 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,745 reviews

April 23, 2025

Knowledgeable repair advisor. Explains the issues and clear time line and estimate on the cost. More

by farzaneh_77079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Apr 24, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2025

I was very satisfied especially with the technician KEVIN MARTINEZ. He was very helpful and honest More

by precylaureano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Apr 25, 2025 -

Sterling McCall Lexus responded

Hi, we are glad Kevin Martinez could help! If you have any further questions, please don't hesitate to reach out!

April 22, 2025

I had a 25,000 mile maintenance check done today. Marlon Romero was my contact person today. He did an excellent job in keeping me informed on the process. He also answered my questions about my w More

by kfry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Apr 25, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

Erik did a great job diagnosing the problem, he repaired, washed and delivered my car More

by Wfoteh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik vega
Apr 25, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

We traded in a 2017 Lexus RX350 and bought a 2024 RX350 in just a few hours, very pleased with the transaction and the sales executive. More

by mdfabian22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Olguin
Apr 25, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2025

The service is good and the service consultant , Mr. Marlon Romeo is excellent. He provides me the suggestions for future service for my Lexus. I will do my next service at this facility in consultation More

by Abhoydas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Apr 22, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2025

The service was good. My car was ready fairly quickly. I always come here. They do a great job More

by Blancodasage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Apr 21, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2025

This dealership has gone above and beyond to make sure my vehicle needs are taken care of. Always professional and respectful. Derrick is the service guy I always chose as his work ethic is amazing. More

by Ruben1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Apr 21, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Derrick here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2025

Mr. Hunter: My service adviser reminds me of how customer service use to be when we start buying Lexus in 1980. This Lexus dealership. 1-1/2yr ago i was so disappointed, I never took the survey, it More

by arnettajune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
Apr 21, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 19, 2025

Very thoughtful and effective service, perfect! The young man Randy Lemp was very friendly and worked professionally! Thank you. More

by healthyang56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
Apr 21, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found Randy to be so supportive during your experience here at Sterling McCall Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

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