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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,411 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,411 reviews

January 11, 2026

Today’s experience was good. A loaner was provided and the timely update on the status with details More

by pxktexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
Report | Print
January 10, 2026

Thank you for a smooth process and for keeping me informed throughout the process! Kelly was professional and made me feel welcome. More

by Vbarnes20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Calloway
Report | Print
Jan 11, 2026 -

Lexus of Southwest Houston responded

Hi, we are so happy to read such a great review about Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2026

Great customer service. Friendly helpful service advisers, superb facilities, on-time service, no hassles, overall very efficient. Lucked out and got a good breakfast also. More

by anand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody in service
Report | Print
Jan 11, 2026 -

Lexus of Southwest Houston responded

Hi Anand, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2026

Great and fast service. Very friendly staff. Clean and comfortable waiting area. My car was also washed and vacuumed. Thank you! More

by genehoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Garcia
Report | Print
January 09, 2026

Always have had a good experience at Sterling McCall Lexus. Jeffery did a great job handling my SUV. More

by King Fred
Recommend Dealer
Yes
Employees Worked With
Jeff Peel
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Jan 11, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2026

Stephanie in the service department was excellent, friendly and well explained the process, it was easy and fast, definitely will be back for next service. More

by jamesteng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Nguyen
Report | Print
Jan 10, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff Stephanie to be so supportive during your experience here at Lexus Southwest Houston. We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2026

They were ready for me when I arrived and estimated the weight time for work would be 99 minutes and another 20 to wash the car. The car wash ready in 90 minutes. Very professional and friendly. Very comfo More

by s.gartner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Jan 10, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2026

Lexus Southwest is a top notch dealership. Dave Capin is very professional and Kevin Bayer is great in the service dept. I have recommended this dealership to friends. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Jan 10, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2026

They always perform service very thoroughly. I only wish that they do something to reduce then wait times More

by andrek666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Calloway
Report | Print
Jan 10, 2026 -

Lexus of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2026

Was helped by very helpful workers. Found a translator then helped me do exactly as I wished. More

by Muzafferdurmusoglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirra, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Jan 08, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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