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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,801 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,801 reviews

May 12, 2025

Great service and Derrick is excellent. He is very efficient. Great professional attitude with a smile. Very attentive and respond quickly to my text to answer questions. More

by menchumante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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May 14, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass your comments to Derrick here at Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

May 11, 2025

Great experience at [Sterling McCall Lexus. The staff was friendly, the service was quick ,my advisor Kinley was amazing and professional my car runs great. Highly recommend! More

by Svetmax77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
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May 14, 2025 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 10, 2025

The dealer experience was good. I went and did all the paper work prior to the cars arrival so it could be a quick pick up. More

by Buyer Mo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Van Lim
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May 12, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2025

Ms. Kinley is always pleasant and helpful. She checks in regularly to ensure that I am satisfied. More

by Carol Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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May 12, 2025 -

Sterling McCall Lexus responded

Hi Carol, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2025

Everything was great! Kevin, our service coordinator, was outstanding! He explained everything to me so nicely. More

by Joanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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May 12, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2025

The customer service is always top tier. Customer are recognized and greeted properly during the entire duration. More

by mrsemvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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May 09, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Lexus!

May 08, 2025

Seeing our Service Rep for 20+ years is like connecting with an old friend! Matt Torres is good as they come and makes sure our service experience is perfect. More

by dbwalton67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres-Service Department
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May 11, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with Matt! Feel free to reach out to us if you need anything. Have a wonderful day.

May 08, 2025

Excellent service and explanation of all nuances of my car maintenance from Hunter and Sterling McCall Lexus team! More

by Riad Efendi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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May 11, 2025 -

Sterling McCall Lexus responded

Hello Riad, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 08, 2025

Sterling McCall is all class and service. They have found the model for customer service! More

by dbwalton67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
May 11, 2025 -

Sterling McCall Lexus responded

Hi, thank you so much for your positive comments about Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2025

I had a great experience buying a new car from this dealership. The whole process was very smooth, good customer care, knowledgeable salespeople. More

by ramunair
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mose Smih
Report | Print
May 09, 2025 -

Sterling McCall Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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