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Sterling McCall Lexus

Houston, TX

4.8
1,991 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,991 reviews

February 26, 2025

I originally purchased a Lexus from Sterling McCall Lexus in the early 2000s.. I have used their services for over 20 years. Marlon has assisted me for many years and always helps make the process smooth a More

by M Sparro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Feb 28, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

Great service, very happy Advisor Mr. Hunter is very very nice guy. He understands me. Thanks More

by psshah2951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter, Mylinh Tran-Salazar
Feb 28, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

I love this dealership. Everyone is so friendly and they give fast and efficient service! More

by KFre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Feb 28, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

As soon as I drove up, a representative approached my car. He was very businesslike and informed me that my service representative would be with me shortly. More

by joancathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia
Feb 28, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2025

Service advisor was informed on the issues with my car. He gave excellent recommendations on the needs of my vehicle. More

by slubanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Ray Villarreal, Mylinh Tran-Salazar
Feb 28, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

Awesome experience Mr Stuart McMillan , very professional and helpful, five star experience! He helped us to the process and made it very easy, we are looking forward to work with him in the nea More

by cimpean777@yahoo.com
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
STUART MCMILLAN
Feb 28, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

Great service and 20k maintenance done, however my a/c no longer works. Seems like they forgot to properly put in new filter. More

by scoutreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapa
Feb 28, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 25, 2025

Very professional, best communication, finished service on time, resonable price, best service, washed car nicely More

by Guiyun Song
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Feb 28, 2025 -

Sterling McCall Lexus responded

Hi, thank you so much for your positive comments about Sterling McCall Lexus! We hope to be of service to you again in the future. Best wishes, Sterling McCall Lexus

February 25, 2025

Great experience. Donavan Thomas was very professional and a pleasure to work with. Communication was timely and straight forward. The vehicle I was interested in was More

by FirstJeep
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donavan Thomas
Feb 28, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with Donavan! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

It was excellent service by all means. Starting from the reception, to the assigned advisor, with amazing time management. Thanks More

by mufeedraoof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley udall
Feb 28, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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