
Sterling McCall Lexus
Houston, TX
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Great customer service! My service advisor, Kinsey, responded very quickly to my questions and kept me updated throughout the process. The workers I interacted with were all My service advisor, Kinsey, responded very quickly to my questions and kept me updated throughout the process. The workers I interacted with were all professional, knowledgeable, and friendly. The dealership had a welcoming atmosphere, and the entire experience was smooth and stress-free. I appreciated the attention to detail and the effort to ensure I was satisfied with the service. I highly recommend this dealership to anyone looking for exceptional service and a team that truly cares about their customers! More
Service person was very fair. The vehicle had only recently been purchased (Nov. 2024) and I had a tire sensor problem addressed in December 2024 so I wasn’t charged when a sensor The vehicle had only recently been purchased (Nov. 2024) and I had a tire sensor problem addressed in December 2024 so I wasn’t charged when a sensor had to be addressed again in January 2025. More
Very quick and effective, service manager Kinley very kind and helpful. , recommend this dealer and will come back to see Kinley again and again kind and helpful. , recommend this dealer and will come back to see Kinley again and again More
Nathaniel and Marcos were very professional and quickly serviced my vehicle. They followed up and kept me informed the entire time. First class service! serviced my vehicle. They followed up and kept me informed the entire time. First class service! More
Sterling McCall Lexus consistently delivers an exceptional and professional service experience every time I take my vehicle to them. They ensure every visit is seamless and satisfying. Their team exceptional and professional service experience every time I take my vehicle to them. They ensure every visit is seamless and satisfying. Their team goes above and beyond to meet the needs of each customer, making it clear why they are a trusted name in automotive care. Randy, my service representative, has been a tremendous help, offering expert advice and guidance every step of the way. His dedication to customer satisfaction truly sets Sterling McCall Lexus apart from the rest. More