Back

Sterling McCall Lexus

Houston, TX

4.8
1,882 Reviews

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,882 reviews

January 16, 2025

Great customer service! My service advisor, Kinsey, responded very quickly to my questions and kept me updated throughout the process. The workers I interacted with were all More

by Jessicaknguyen
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinsley
Jan 17, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Thanks for the recommendation, and have an amazing day!

January 16, 2025

I purchased my first car here, and the process was very smooth! I’m happy with my purchase. More

by micknz09
Recommend Dealer
Yes
Employees Worked With
Andy Lui
Jan 22, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2025

Service person was very fair. The vehicle had only recently been purchased (Nov. 2024) and I had a tire sensor problem addressed in December 2024 so I wasn’t charged when a sensor More

by georgeallan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zapata, Francisco in Service was very good.
Jan 22, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2025

The employees here work very hard and efficient, I wouldn’t go to another Lexus but this one for my services More

by TexasRattleSnake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
Jan 22, 2025 -

Sterling McCall Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2025

Very quick and effective, service manager Kinley very kind and helpful. , recommend this dealer and will come back to see Kinley again and again More

by mylan1.dang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley Rustling
Jan 16, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 14, 2025

Good service and work done on time Jose outstanding advisor and explained conditions on my vehicle. More

by Scott S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jan 16, 2025 -

Sterling McCall Lexus responded

Hi Scott, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2025

Nathaniel and Marcos were very professional and quickly serviced my vehicle. They followed up and kept me informed the entire time. First class service! More

by ford52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel and Marcos
Jan 15, 2025 -

Sterling McCall Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2025

Sterling McCall Lexus consistently delivers an exceptional and professional service experience every time I take my vehicle to them. They ensure every visit is seamless and satisfying. Their team More

by Nava G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy (Service Department)
Jan 16, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2025

Did not have a reservation but they got me in and out quickly! Thank you! More

by game77007
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jan 15, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 13, 2025

The 15K mile service was excellent and the staff was very professional. They also did a great job with the carwash. Thanks Matt! More

by Issa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Torres
Jan 16, 2025 -

Sterling McCall Lexus responded

Hello Issa, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

...
50
...