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Sterling McCall Lexus

Houston, TX

4.8
1,886 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,886 reviews

January 10, 2025

Received loaner car while Sterling McCall Lexus worked with insurance company to get cracked windshield replaced very quickly. More

by Wallaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 11, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

My sales agent Ilya was very helpful and accommodating. He had helped me get My first leased Lexus car and I had a great experience! More

by isabel413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilya Zaretzky
Jan 11, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2025

They're efficient, professional, friendly and thorough. I couldn't ask for a better service center. More

by amiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Jan 12, 2025 -

Sterling McCall Lexus responded

Hi, we are so happy to read such a great review about Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2025

could not be more pleased with the value of the work done on my vehicle. I will be recommending this dealership service center to everyone More

by amandahartbassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker
Jan 11, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 09, 2025

Excellent Customer service Responsive Informative Thorough Great communication Helpful Friendly Clean environment Caring Utilization of technology More

by miya114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roley Verelien
Jan 10, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

My recent visit to Sterling McCall Lexus was a great experience. I received exceptional customer service. My Service Advisor, Hunter was friendly, professional and kept me posted on timeframe for repai More

by DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jan 10, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Hunter here at Sterling McCall Lexus! Thanks again for the recommendation, and have an amazing day!

January 09, 2025

Clean, organized and I’m always out by the promised time. Everyone is very attentive and respectful. More

by victoriapm811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
Jan 11, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

Great timely service! Miscommunication with the schedule, my advisor fixed it without any hesitation. Thanks More

by Bbj6756
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Francisco Zapa
Jan 11, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

Sterling McCall Lexus has always had excellent service. We’ve bought all our vehicles here and we’ve always gotten great deals. Additionally, the maintenance and repairs have been excellent. Our service ad More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Jan 10, 2025 -

Sterling McCall Lexus responded

Sl, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus.

January 08, 2025

Sterling McCall Lexus in Southwest Houston was very courteous and professional. All service people throughout the establishment were very polite and considerate. More

by subaru0421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick - Consultant
Jan 10, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

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