
Sterling McCall Lexus
Houston, TX
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We scheduled our appointment for 9:00am. We were greeted inside the entry and our service writer got us set up immediately. The service took a bit longer than expected due to a software upd We were greeted inside the entry and our service writer got us set up immediately. The service took a bit longer than expected due to a software update. Fortunately we had access to comfortable seats, fresh coffee and cold bottled water. Our service writer kept us aware of progress. When we were finished, our service writer advised us on planning our next service date. More
Matthew was very helpful in resolving the problem with my car. He arranged for a loaner car and had the work done by the next morning. Very pleased with the results car. He arranged for a loaner car and had the work done by the next morning. Very pleased with the results More
I have been coming to Sterling McCall for many years. Due to the outstanding care I receive from people like Larry Miller your Service Manager to Derrick my service adviser. Thank you for always making Due to the outstanding care I receive from people like Larry Miller your Service Manager to Derrick my service adviser. Thank you for always making me feel at home with Sterling McCall Lexus. More
Very pleased overall with the fine vehicle repair services received today. My service advisor was very helpful in advising me on the needed services, verses the optional ones that could be postpone services received today. My service advisor was very helpful in advising me on the needed services, verses the optional ones that could be postponed a little longer. More
It took about 2 hours that was more than l expected. Other than that everything went well. Had a good lounge with refreshments. The young lady who was the service advisor was very helpful and pleasant. Other than that everything went well. Had a good lounge with refreshments. The young lady who was the service advisor was very helpful and pleasant. Mr.Kameron Smith the technology advisor was very helpful also. Keep up the good work More
Mr. David Cortes, the service consultant was awesome. He made sure that everything was taken care. He updated me the progress on the service. Really appreciate the services rendered by him. I recommend him made sure that everything was taken care. He updated me the progress on the service. Really appreciate the services rendered by him. I recommend him to be the employee of the month. He deserves it. Thanks More