
Sterling McCall Lexus
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,803 reviews
I had a great experience buying a new car from this dealership. The whole process was very smooth, good customer care, knowledgeable salespeople. dealership. The whole process was very smooth, good customer care, knowledgeable salespeople. More
Best customer service with friendly attitudes. Had help from David Capin. He found the exact car I wanted in a short time period. He made my first experience if purchasing a new vehicle very quick Had help from David Capin. He found the exact car I wanted in a short time period. He made my first experience if purchasing a new vehicle very quick and easy. More
I came in on a busy Saturday. w/o an appt. To have my 2014 LS 460L checked for a “see dealer “ and ABS brake light. And thought I was going to get hit with a big bill. I looked ar w/o an appt. To have my 2014 LS 460L checked for a “see dealer “ and ABS brake light. And thought I was going to get hit with a big bill. I looked around the lot while waiting for my car to get looked at. Dave was helping my wife when Derrick called and said my car was ready . They checked it out at NO charge / found no issues and washed it for free before giving it back to me. Amazing team/ place ! And thanks for all the free snacks and drinks I had while waiting! More
Excellent services! Steve Silva is great. He has an excellent customer relations skill and he is quite knowledgeable in his profession - does always a job beyond expecta Steve Silva is great. He has an excellent customer relations skill and he is quite knowledgeable in his profession - does always a job beyond expectations. More
I want to extend my sincere thanks to Sterling McCall Lexus for hiring such an outstanding Service Advisor. Steven provided exceptional service during my recent visit—he was responsive, professional, and Lexus for hiring such an outstanding Service Advisor. Steven provided exceptional service during my recent visit—he was responsive, professional, and truly went above and beyond to ensure everything was handled smoothly and efficiently. It’s rare to encounter someone so attentive and knowledgeable, and his commitment to customer satisfaction left a lasting impression. Experiences like this are exactly why I’ll continue bringing my vehicle to Sterling McCall Lexus. Thank you again for having such excellent staff! More
My sales guy Juan was very helpful, respectful and kept me updated throughout the whole sales process whether there was delays and availability of other vehicles. Due to his professionalism and great respo me updated throughout the whole sales process whether there was delays and availability of other vehicles. Due to his professionalism and great responsiveness I was able to get the vehicle I really wanted. Upon delivery of the vehicle Juan made sure this was the vehicle I wanted, as well as making sure there were no issues with the vehicle, and explaining all the features and walking me through the app setup. Upon working with Financing Hary was very respectful and made sure to make the whole financing process as quick as possible. I would definitely recommend this dealer as well as working with Juan in Sales and Hary in Financing for your next Lexus purchase. More