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Sterling McCall Lexus

Houston, TX

4.8
1,803 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,803 reviews

May 08, 2025

Sterling McCall is all class and service. They have found the model for customer service! More

by dbwalton67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres, Ray Villarreal, Mylinh Tran-Salazar
May 11, 2025 -

Sterling McCall Lexus responded

Hi, thank you so much for your positive comments about Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2025

I had a great experience buying a new car from this dealership. The whole process was very smooth, good customer care, knowledgeable salespeople. More

by ramunair
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mose Smih
May 09, 2025 -

Sterling McCall Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 07, 2025

Best customer service with friendly attitudes. Had help from David Capin. He found the exact car I wanted in a short time period. He made my first experience if purchasing a new vehicle very quick More

by Cct418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Capin
May 10, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2025

I came in on a busy Saturday. w/o an appt. To have my 2014 LS 460L checked for a “see dealer “ and ABS brake light. And thought I was going to get hit with a big bill. I looked ar More

by Paulpappaceno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Castillo, Ray Villarreal, Mylinh Tran-Salazar
May 08, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2025

Excellent services! Steve Silva is great. He has an excellent customer relations skill and he is quite knowledgeable in his profession - does always a job beyond expecta More

by dr.bijoy.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva
May 07, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy Steve Silva could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2025

Kevin was on point and very helpful. Everything was complete in a timely manner. i have no complaints. Thank y'all very much! More

by manuelorlas7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
May 08, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2025

Excellent customer service and great adviser Francisco Zapats. Quick service and nice facility. Great reception area. More

by Yogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapata
May 06, 2025 -

Sterling McCall Lexus responded

Hi Yogi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 03, 2025

I want to extend my sincere thanks to Sterling McCall Lexus for hiring such an outstanding Service Advisor. Steven provided exceptional service during my recent visit—he was responsive, professional, and More

by CDEMOULIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 06, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2025

My sales guy Juan was very helpful, respectful and kept me updated throughout the whole sales process whether there was delays and availability of other vehicles. Due to his professionalism and great respo More

by O Vanegas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hary Nguyen
May 04, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

Great service! Amazing staff. My experience is always pleasant and quick yet thorough. Would highly recommend More

by courtney.butts3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
May 04, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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