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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,886 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,886 reviews

November 22, 2024

Everyone so cooperative and nice. Henry, who picked up my car even helped me with navigation on screen display which I was unable to pull up for some reason the last couple of weeks More

by mjcasimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very disappointed with return of vehicle as a/c had been changed, radio changed and cannot get vehicle settings on display how many miles for use if gasoline and info for tire pressure, oil, etc. George our salesman was very svvommodating
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Nov 25, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2024

Spotlessly clean Attention to details Customer Service Communication via text and email Professional staff Conveniently located and easy access to service area More

by phe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker
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Nov 23, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 21, 2024

Jeff took care of me and everything went very smooth. Everything was done in a very timely manner. More

by Lane.kalmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Nov 23, 2024 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We hope you have a great day!

November 21, 2024

Very helpful, work finish on time . They gave me a super loaner car, I enjoyed More

by jomonkuply
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
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Nov 23, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 20, 2024

Friendly, fast and reliable. This is my second time coming to Sterling McCall Lexus Southwest and I decided officially today that they will be my home location until I’m proven o More

by Edoardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Castillo
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Nov 22, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2024

Noe was very friendly and helpful. I Highly recommend working with him. He answered all my questions. He was very patient throughout the whole process. More

by Dia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe
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Nov 22, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Noe here at Sterling McCall Lexus! Thanks again for the recommendation, and have an amazing day!

November 20, 2024

Excellent service provided by Sterling McCall Lexus and by my service representative, Jose. Highly recommend. More

by MKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 22, 2024 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2024

The vibes with Randy Lemp are always immaculate. The homie had me in and out in no time with a smile More

by Juice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
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Nov 22, 2024 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you have any further questions, please give us a call. We're always happy to help!

November 19, 2024

The service was efficient and professional. Communication was easy and checkout was quick. The service manager was very helpful. More

by whyslop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew?
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Nov 21, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2024

Juan is very nice, he helps us with everything and wants to earn our business More

by Ho.hanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
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Nov 22, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Juan here at Sterling McCall Lexus! We do hope we can be of assistance in the future. Take care!

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