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Sterling McCall Lexus

Houston, TX

4.8
1,871 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,871 reviews

October 22, 2024

Routine annual managed by Francisco took about 2 hours. Included 130 point check list, change oil and filter, rotate tires. Car was washed, vacuumed and wiped down. Waiting area was clean. Coffee bar was f More

by edie.diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapata
Oct 25, 2024 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Francisco here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2024

Great job as always. Marlon is an excellent service associate. Always professional very polite and knowledgeable person. Always go the extra mile to satisfaction. When he More

by hanyjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Oct 25, 2024 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Marlon here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2024

This is a very nice dealership great service and great customer service keep you posted on how things are moving forward with your service More

by yvettewilliams53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Oct 23, 2024 -

Sterling McCall Lexus responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 19, 2024

I really appreciate to the Sterling McCall Service Department for all the reminders to bring in my RX 350 for maintenance. I am thankful to the Service Department who made sure my vehicle was inspect More

by ncj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva
Oct 23, 2024 -

Sterling McCall Lexus responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 19, 2024

First class service provided by professional people in a clean environment. I enjoyed their use of technology to keep me apprised of the status of my car. More

by Pimms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Miller and Nathan McCarty
Oct 20, 2024 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 19, 2024

Excellent service rep (Grant), quality of work and timeliness of repairs. been coming here for years, always leave happy. More

by Sk79105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Oct 23, 2024 -

Sterling McCall Lexus responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 18, 2024

They have very professional mechanics, With the friendly attitude. After their check up my car was smoothly and engine has more powerful. More

by miao wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Aaron lux
Oct 20, 2024 -

Sterling McCall Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 18, 2024

The service department here is always clean. Always professional and aware of what the customer needs. Matt Torres is AMAZING. More

by adrianaj80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Oct 20, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2024

Prompt and great service! Short wait times even when I did not have an appointment ! More

by Malikam13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
Oct 20, 2024 -

Sterling McCall Lexus responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

Kinley so pleasant and always keeps me informed about wait times etc nice dealership with very courteous salespeople especially Van Blount More

by Sharon_jefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley rushing
Oct 20, 2024 -

Sterling McCall Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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