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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,756 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,756 reviews

July 27, 2024

The service at Sterling McCall Lexus dealership in Houston was absolutely perfect. Amazing all around. More

by wncashman@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Abraham.
Report | Print
Jul 29, 2024 -

Sterling McCall Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2024

I’ve been taking my car back to Sterling McCall since I bought it I. 2015. Kevin in the service department is always responsive and helps me determine what is needed. More

by stephaniepaseur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Jul 29, 2024 -

Sterling McCall Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2024

My service experience was excellent. Made an appointment and was taken care of expeditiously. Steven was very professional and friendly. He kept me informed with text messages while wait More

by Joyceandtobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Jul 26, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2024

always good service and friendly . I will refer all my friends come to visits for services More

by katiechen02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jul 27, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 26, 2024

This dealership sold me my Lexus E350 F Sport & was very pleased with the attention & amiable service. My maintenance service experience has proven as excellent as well. More

by Dantamu1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Jul 28, 2024 -

Sterling McCall Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2024

Derrick was great very professional and explained the process very well. Great employee He made sure my service was complete More

by Wayne Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Jul 28, 2024 -

Sterling McCall Lexus responded

Hi Wayne, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2024

Nathan McCarthy is an excellent service advisor; he is courteous and communicates well, keeps me informed every step of the way. Overall, I find the dealership has been average in their offerings to cus More

by sandra.porter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarthy
Report | Print
Jul 27, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 26, 2024

Great service ! Excellent customer service, clean timely. Best place to service. X x x x More

by Gutz.adela78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jul 28, 2024 -

Sterling McCall Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2024

Sterling McCall always provides Friendly, Efficient and Quality Service. My Service Consultant Kevin Bayer is the Best. More

by davidd1220att
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer *****
Report | Print
Jul 28, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2024

Ashley, the service representative did a great job of working through the issues I needed dealt with on my car and the work seems to have been done so that my car is driving better than it has in a long More

by thomasegiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Jul 27, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy Ashley could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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