
Sterling McCall Lexus
Houston, TX
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The service asvisor was not so friendly or helpful. I was trying to explain what I expect, bit he pretty much ignored me. Very poor conversation. I was trying to explain what I expect, bit he pretty much ignored me. Very poor conversation. More
friendly service rep and staff. All of my questions and needed to know information was given to me and the time of serving my car was a 10 out of 10 score. All of my questions and needed to know information was given to me and the time of serving my car was a 10 out of 10 score. More
We had a great experience with Sterling McCall Lexus in Houston, Texas. Both sale and service departments are outstanding. Sale Manager, Danh Nguyen, helped us to select and purchase our Lexus RX350 within Houston, Texas. Both sale and service departments are outstanding. Sale Manager, Danh Nguyen, helped us to select and purchase our Lexus RX350 within a short time without a any stress and pressure. After the sale he helped explaining the car features and options. This made our live easy. Danh is outstanding. The dealership gave us a complementary world class inspection on the 30th day after purchasing. Service Advisor Katie Medina provided excellent service within a sufficient time. Katie is professional, nice, and helpful. More
Cost a lot more than expected and pickup experience frustrating! In spite of having a loaner spent 90 minutes waiting. At pickup no one could find my car keys. Waited another 40 minutes after payi frustrating! In spite of having a loaner spent 90 minutes waiting. At pickup no one could find my car keys. Waited another 40 minutes after paying. More
Outstanding dealership! Execellent service, professional, nice, and polite. Rating A+++++. Outstanding, awsome. Excellent. Excellent, excellent, excellent! Execellent service, professional, nice, and polite. Rating A+++++. Outstanding, awsome. Excellent. Excellent, excellent, excellent! More
Easy to make appointment, advisor Jesse was knowledgeable and very pleasant. Drop off and pickup car was a breeze. Jess Hart was my advisor and his service exceeded my expectation. He returned my text messag and very pleasant. Drop off and pickup car was a breeze. Jess Hart was my advisor and his service exceeded my expectation. He returned my text message when he was off and asked what he can help me with. More