Sterling McCall Lexus

When I arrived into the service bay a representative came over to assisted me and asked if I had and appointment and I said no and he said we will be right with you, and then Mr. Matthew came over and got my over to assisted me and asked if I had and appointment and I said no and he said we will be right with you, and then Mr. Matthew came over and got my information and made sure that my car was inspected More

Excellent service would recommend 10/10, I’ve been going to this location for 11 years ! to this location for 11 years ! More

My service technician was very nice and very thorough, he was a pleasure to work with was a pleasure to work with More

Jeff Peel service advisor is very knowledgeable and resourceful. He is extremely helpful and friendly. The best resourceful. He is extremely helpful and friendly. The best More

Great overall service, good attention, and communication. Nice, clean environment. Timely service, good staffing and knowledgeable Nice, clean environment. Timely service, good staffing and knowledgeable More

Good customer service by Katie Medina. Would come back and recommend friends to get service with Katie. Would come back and recommend friends to get service with Katie. More

Professional, honest, efficient, timely, full service. Excellent dealership. Friendly. These people are the best from booking appointment to final comletion of service. Rare quality in auto dealers thes Excellent dealership. Friendly. These people are the best from booking appointment to final comletion of service. Rare quality in auto dealers these days More

I recently purchased a car from Lexus Sterling McCall in Southwest Freeway (77074 Houston), and I had a good experience working with the sales person Danh who was willing to negotiate the price that I wante Southwest Freeway (77074 Houston), and I had a good experience working with the sales person Danh who was willing to negotiate the price that I wanted for the car. However, when the finance manager, Cedric, whom initially seemed honest and trustworthy, dishonestly included an add-on to the price we agreed upon. After almost 7+ hours of talking and negotiating, I made the mistake of not looking at the itemized sheet one-by-one. I found out the day after when I  when I read my contract paper, there was a big difference in price of which we agreed upon. He was not honest, and I was screwed by this finance manager. More

Service writer was very attentive. She keep me updated when the car went to the mechanic . When the job was done . She found me and Showed me my n/c bill! Under warranty! Ashely U She keep me updated when the car went to the mechanic . When the job was done . She found me and Showed me my n/c bill! Under warranty! Ashely Udall was fantastic!!! More

Excellent service, professional employees. Prompt service. Waiting area is very nice. Location is good . I have been coming here for years Prompt service. Waiting area is very nice. Location is good . I have been coming here for years More