
Sterling McCall Lexus
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,756 reviews
People are helpful and kind. The staff strives to always do their best. They let you know accurately how much time it will take to have your serviced or fixed. The staff strives to always do their best. They let you know accurately how much time it will take to have your serviced or fixed. More
My Customers Service Advisor was Awesome. . He took good care of my vehicle and explained in details what service and repairs were needed. Outstanding! Derrick Castillo . He took good care of my vehicle and explained in details what service and repairs were needed. Outstanding! Derrick Castillo More
Marlon my advisor I been going to since I got my car, he is really thorough about the service I am getting done and make sure I am satisfied with it is really thorough about the service I am getting done and make sure I am satisfied with it More
Hospitality, costumer satisfaction, scheduling, timing waiting, advicer will come notify customers in waiting area, comfortable waiting area clean nice with coffee and snacks. waiting, advicer will come notify customers in waiting area, comfortable waiting area clean nice with coffee and snacks. More
Service staff Steven Silva is friendly and professional and keeps communicating to help me update. That's important for the customer to plan their schedule for the day. and keeps communicating to help me update. That's important for the customer to plan their schedule for the day. More
Very comfortable waiting area with free snacks. My salesman Jerry is very responsive to all my questions and explained everything clearly. The finance man Warren is very patient and working hard to My salesman Jerry is very responsive to all my questions and explained everything clearly. The finance man Warren is very patient and working hard to get my college graduates rebate. He presented me a list of dealer extended warranty items in detail, but no pushing to buy. Juan is very friendly, he presented me the pre- negotiated prices which saved me big bucks. Overall it was a pleasant experience. More