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Lexus of Southwest Houston

Houston, TX

4.8
2,369 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,369 reviews

December 22, 2025

Wonderful customer service! Randy provided updates throughout the service visit- and answered all questions and concerns. He was also able to get my vehicle service completed so More

by s_rahman_19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lenden
December 22, 2025

Mr. Andy Liu is an excellent salesperson at the dealership—professional, knowledgeable, and truly wonderful to work with! More

by clien78541
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Liu
December 22, 2025

Wait more than 4 hours for only oil change. Email said have Pomo but it doesn’t work More

by Yongcai zhou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
December 22, 2025

dealership provided all services that were promised. It kept me informed about variety of features that were available through the Lexus corporation More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
December 21, 2025

Great experience I had with Lexus especially from Josh today my service advisor, will like to keep him More

by maoronsa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 23, 2025 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2025

Service is always phenomenal at this location! Service rep Kevin M is always helpful and very knowledgeable. The facility is always clean and comfortable for waiting. More

by GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Dec 22, 2025 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2025

Nice and kind people and good facility. Mr. Fading, Who was my sale peopson helped me throughout the process of getting a car including trading the old car. The process was very fast withou More

by Pwl0623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
Dec 22, 2025 -

Lexus of Southwest Houston responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2025

I have a great experience of purchasing my car with Syed at Southwest Lexus. Everyone are friendly and helpful with explaining the details of the car, test drive and things to know after sale of the car. More

by Ak0328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed
Dec 22, 2025 -

Lexus of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2025

Excellent, professional, respectful, very helpful, great service, great character, very friendly, showed concerned, very kind More

by Tootsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Dec 22, 2025 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 22, 2025 -

Tootsie responded

Williams.lorene@sbcglobal.net

Dec 22, 2025 -

Tootsie responded

Williams.lorene@sbcglobal.net

December 19, 2025

I would like to offer high praise for my service advisor, Cody Moczygemba, at Sterling McCall Lexus. Cody was professional, attentive, and extremely knowledgeable throughout my service visit. He took the tim More

by happy driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Moczygemba, Ray Villarreal, Mylinh Tran-Salazar
Dec 22, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff Cody to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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