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Sterling McCall Lexus

Houston, TX

4.8
1,747 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,747 reviews

April 05, 2025

Kinley was top notch! I rarely respond to surveys, but I wanted to in this case because I was so impressed with Kinley. She has excellent communication skills- super nic More

by Kbcolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Apr 08, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass your comments to Kinley here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

It's an outstanding dealership. They are excellent in service and they really care for their customers. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Apr 08, 2025 -

Sterling McCall Lexus responded

Hi Jason, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 05, 2025

Kevin Bayer is awesome. Fixed car quickly and efficiently. Cannot recommend him any more highly. More

by masuttonmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Apr 08, 2025 -

Sterling McCall Lexus responded

Hi, thanks for your praise and kind comments about Kevin Bayer. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2025

Very well managed Dealership. I have purchased many vehicles from them. Their Service Rep Marlon is very good in taking care of customers. More

by SBagri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Ramero
Apr 08, 2025 -

Sterling McCall Lexus responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

The dealership was very, very friendly. Mr. Esner Antunez was amazing. He made sure I was in the loop with everything that was happening with my vehicle. The overall process and experience More

by Nancycoreas91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner Antunez, Ray Villarreal, Mylinh Tran-Salazar
Apr 08, 2025 -

Sterling McCall Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

This is a wonderful dealership. It always serve snacks sometime when you go on Saturdays. They have breakfast if you go in the morning. The people are extremely nice. Jose is the pe More

by CYNTHIA SIMIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Apr 08, 2025 -

Sterling McCall Lexus responded

Hi Cynthia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

Always a pleasure working with the Sterling McCall Lexus, courtesy, respect, customer care and excellent customer service with detailed feedback from time of service till you pick up your car. Having Marlo More

by SEGUNGELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Apr 08, 2025 -

Sterling McCall Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

Great service writer,Mike Arbela makes my visits to the dealership a very joyful time More

by holmana1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Arbela
Apr 08, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

Great experience at the dealership. My service advisor Josh. He was very thorough and courteous. Usually visiting dealership service departments are a pain. But this visit was different More

by CARLOS_4709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 08, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

Erick is very supportive. I am thankful for his explanation and assistance. I will for sure visit again this place. More

by hoangphuonglien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Vega
Apr 08, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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