
Sterling McCall Lexus
Houston, TX
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Your agent Jerry was a friendly person and he told us everything we need and help to much we are very satisfied about jery but the person sold warranty the first day I told I should get a consultation af everything we need and help to much we are very satisfied about jery but the person sold warranty the first day I told I should get a consultation after that I can buy warranty he told do not worry you can sign document tonight and when you come Monday for delivery your down payment check we can confirm but when we come and I told I do not want any warranty he told no you signed and we sent document and we can not change anything, I have two warranty and I do not want any of them because I had confident that person and signed documents It is not good you put a person And sell warranty with force More
Kevin Bayer has been my service advisor for several years period he always does an excellent job helping me with appointments and understanding issues with my vehicle. Plus, he's a nice guy to work with. period he always does an excellent job helping me with appointments and understanding issues with my vehicle. Plus, he's a nice guy to work with. More
I’ve been taking my car back to Sterling McCall since I bought it I. 2015. Kevin in the service department is always responsive and helps me determine what is needed. bought it I. 2015. Kevin in the service department is always responsive and helps me determine what is needed. More
Ashley, the service representative did a great job of working through the issues I needed dealt with on my car and the work seems to have been done so that my car is driving better than it has in a long working through the issues I needed dealt with on my car and the work seems to have been done so that my car is driving better than it has in a long time More
My service experience was excellent. Made an appointment and was taken care of expeditiously. Steven was very professional and friendly. He kept me informed with text messages while wait Made an appointment and was taken care of expeditiously. Steven was very professional and friendly. He kept me informed with text messages while waiting. More
Nathan McCarthy is an excellent service advisor; he is courteous and communicates well, keeps me informed every step of the way. Overall, I find the dealership has been average in their offerings to cus courteous and communicates well, keeps me informed every step of the way. Overall, I find the dealership has been average in their offerings to customers for convenience. More