
Sterling McCall Lexus
Houston, TX
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Upon arrival I was seen almost immediately; no complaints there. My car was inspected and they placed me in a very nice rental( I swear they do that on purpose) teehee. I was texted and sent a video of the t there. My car was inspected and they placed me in a very nice rental( I swear they do that on purpose) teehee. I was texted and sent a video of the technician explaining what was going on with my car, this is so important and I love that they do this, an excellent honesty policy. When I returned, Josh greeted me and he went over all my options. I wasn’t treated like a cash cow, he explained financial options as well. He was extremely knowledgable about my car, I felt very confident in his abilities. I walked away a very happy customer and will be returning again. Please don’t wait too late, your car deserves a check up as often as you do. More
I received Excellent Customer Service from start to finish! My Service Advisor was superb as well. I appreciate everything and again I received Excellent service! finish! My Service Advisor was superb as well. I appreciate everything and again I received Excellent service! More
I couldn't be more happier with the services I received from Mr. Van Lim while shopping for my new vehicle. He professionally guided me through different options and made sure I was comfortable with my dec from Mr. Van Lim while shopping for my new vehicle. He professionally guided me through different options and made sure I was comfortable with my decision. Overall, I was extremely impressed with the level of customer service and highly recommended. More
Great service as usual and not much of waiting time. One of the specialists-Marcos was especially helpful, very knowledgeable and updated me super fast on each step! Thank you! 5 ⭐️ One of the specialists-Marcos was especially helpful, very knowledgeable and updated me super fast on each step! Thank you! 5 ⭐️ More