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Sterling McCall Lexus

Houston, TX

4.8
1,880 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,880 reviews

July 26, 2024

Great service ! Excellent customer service, clean timely. Best place to service. X x x x More

by Gutz.adela78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 28, 2024 -

Sterling McCall Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2024

Sterling McCall always provides Friendly, Efficient and Quality Service. My Service Consultant Kevin Bayer is the Best. More

by davidd1220att
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer *****
Jul 28, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2024

Derrick was great very professional and explained the process very well. Great employee He made sure my service was complete More

by Wayne Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Jul 28, 2024 -

Sterling McCall Lexus responded

Hi Wayne, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2024

This dealership sold me my Lexus E350 F Sport & was very pleased with the attention & amiable service. My maintenance service experience has proven as excellent as well. More

by Dantamu1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jul 28, 2024 -

Sterling McCall Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

Very pleased with the service and the advisor. The waiting area is very good with several amenities. More

by Roop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 26, 2024 -

Sterling McCall Lexus responded

Roop, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2024

This was my first visit and I was surprised with the amazing and well experienced service staff and store accommodation and beverage were amazing ,they made my day More

by Rafik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jul 26, 2024 -

Sterling McCall Lexus responded

Hello Rafik, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 25, 2024

it was my first visit to check my vehicle and make inspection, i was impressed how the store was clean and having all customers` needs available also the service advisor "Francisco" was so friendly a More

by Rafik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jul 26, 2024 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We hope you have a great day!

July 25, 2024

Speedy and great customer service. Will always service the car there. Great waiting room for service More

by makmight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Jul 26, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

I was very pleased with the service. Van Lim , salesperson , who helped me was very knowledgeable and helpful. He was very patient and prompt in answering any questions I had. More

by Aju2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Van Lim, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jul 25, 2024 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2024

Very clean a relaxing place to wait on your vehicle. The worker are very polite and courteous. More

by reggieshanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jul 26, 2024 -

Sterling McCall Lexus responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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