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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,750 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,750 reviews

May 03, 2024

Could not be easier to get service. Friendl, on time, and they have covered and climate controlled area you drive in and step out and your on your way. More

by stcaudle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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May 07, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

Their service department is awesome. They get you in there quick and keep you informed on your car. Everyone over there is very nice very professional. More

by Sherryb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarty
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May 07, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was awesome! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

We are happy with the service and a salesmen has a knowledge to help us to choose a car More

by Ktprinting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai nguyen
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May 04, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We're thrilled to have delivered a happy sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 02, 2024

The salesman was awesome. The dealership was nice and clean. The entire experience was great! More

by Sally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilya Zaretsky
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May 03, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear about your positive experience with your salesman and our dealership! We're glad that everything was great and that you found our dealership to be nice and clean. Enjoy your new vehicle!

May 01, 2024

Clean, keeps me informed, friendly staff,respectful, knowledgeable,great atmosphere, love,love,love this dealership. More

by danielsbld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
May 03, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear such positive feedback! Keeping our dealership clean, maintaining open communication, and having a friendly and respectful staff are top priorities for us. We strive to create a knowledgeable and welcoming atmosphere for our customers. Thank you for your kind words, and we're delighted that you love our dealership!

May 01, 2024

I replace my battery the price is affordable, and service is good will bring my car in for next service. More

by Miuwanchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did get he name , Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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May 04, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

April 30, 2024

Nathan McCarty is always courteous,professional, and knowledgeable. He always is patient in explaining what will happen during my visits. More

by Esj19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarty
Report | Print
May 03, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the great assistance provided by Nathan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

April 27, 2024

Service was great! I was informed as my car was being serviced and how long it would take to complete. Highly recommended More

by glhernan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva
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Apr 30, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 26, 2024

Sterling didn’t have the car in inventory but was able to assure us we would get what we wanted. More

by fongdennis52
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Gardner, Shelece Campbell
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Apr 28, 2024 -

Sterling McCall Lexus responded

It's great to hear that Sterling McCall Lexus was able to assure you that you would get the car you wanted, even if it wasn't in our current inventory! Thank you for choosing us!

April 26, 2024

Kevin kept me informed throughout the process, and then followed up with me to see if all was well. More

by cranera
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Apr 30, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Kevin provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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