
Sterling McCall Lexus
Houston, TX
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Dealership environment is friendly. I like the offer of snacks while waiting for our car. Marcos who worked with my car was patient with me as I was getting impatience as I was tired fr I like the offer of snacks while waiting for our car. Marcos who worked with my car was patient with me as I was getting impatience as I was tired from work. Thank you, Marcos! More
The dealership is nice and located where test drives easily mimic what you’ll experience in day to day Houston driving. The salesperson, Tufan, was amazing and helped make this car buying experience t easily mimic what you’ll experience in day to day Houston driving. The salesperson, Tufan, was amazing and helped make this car buying experience the bestI’ve ever had. The rest of the staff were extremely pleasant and helpful as well. More
I know my vehicle is in good hands at Sterling McCall Lexus. Josh always helps with my service needs and has gone above and beyond to assist with warranty/insurance claims in the past. He’s the reason Lexus. Josh always helps with my service needs and has gone above and beyond to assist with warranty/insurance claims in the past. He’s the reason I keep coming back More
I’ve always received excellent service at Sterling McCall Lexus - but have received the best service by far during my last visit with Jose Gutierrez. Thank you, Jose, for listening and addressing all of my c Lexus - but have received the best service by far during my last visit with Jose Gutierrez. Thank you, Jose, for listening and addressing all of my concerns, and for making it feel like my car was your priority! I couldn’t imagine a better service advisor. More
This is one of the best service locations I have enjoyed. The service was thorough, the team was professional and knowledgeable. The inside was comfortable and very pleasant to stay for over 2 hours. The service was thorough, the team was professional and knowledgeable. The inside was comfortable and very pleasant to stay for over 2 hours. More
Sterling Mccall in houston is seriously beyond the best & provides the highest quality of customer service. THEY contact YOU when YOUR CAR needs servicing & never fail to get your vehicle done in a timely ma provides the highest quality of customer service. THEY contact YOU when YOUR CAR needs servicing & never fail to get your vehicle done in a timely manner. THANK YOU ALL so much! More
I’ve been getting my cars serviced at this location for 11 years. I’m now questioning whether I will continue. Was given a written estimate and told work would be completed in a few hours. 2-3 hours later 11 years. I’m now questioning whether I will continue. Was given a written estimate and told work would be completed in a few hours. 2-3 hours later was told the cost would be $208 more and car wouldn’t be ready for 4 days. Received an invoice for yet another amount which I paid only to be asked to pay more since invoice was incorrect. I refused and they accepted my payment. I sincerely hope this is not the new normal or I’ll take my cars elsewhere. More
The experience from beginning to end was nothing short of excellent. Danh was with us during the entire sales process and made sure it was seamless and easy! I would recommend anyone looking to buy a Lexus t excellent. Danh was with us during the entire sales process and made sure it was seamless and easy! I would recommend anyone looking to buy a Lexus to visit Danh so he can make your dream a reality. More