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Sterling McCall Lexus

Houston, TX

4.8
1,750 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,750 reviews

April 22, 2024

After enduring over a year of frustrating experiences with car issues at the Westside Dealer Service Center, Sterling McCall Lexus managed to accurately identify and effectively address the problem. More

by Sergei
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker, Larry Miller
Apr 24, 2024 -

Sterling McCall Lexus responded

It's great to hear that Sterling McCall Lexus was able to provide you with a positive experience and effectively address your car issues after a frustrating time at another dealership. Accurate diagnosis and effective solutions are crucial, and it's wonderful that you found that at Sterling McCall Lexus.

April 20, 2024

The Sterling McCall Lexus team supported me with finding my new vehicle and went up and beyond for me. It was a 3 day long process finding the car that was for me. Roley spend hours and hours each day, and More

by Sunni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roley Verelien
Apr 23, 2024 -

Sterling McCall Lexus responded

It's wonderful to hear about your positive experience with our Sterling McCall Lexus team, especially Roley, who went above and beyond to help you find your new vehicle. Spending hours each day shows our dedication to ensuring you found the right car for you. Thank you for sharing your gratitude. Enjoy your new vehicle!

April 20, 2024

Front to back end to end superior service in every way. I highly recommend them. More

by andrea shiloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Apr 23, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a superior experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 20, 2024

Friendlly staff Clean Nice restroom Our advisor Jeffrey Peel is very professional With good service More

by chenedlis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Peel
Apr 23, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Jeffrey provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 19, 2024

EJ is great and Very professional advisor. He explained everything in detail. . Service was speedy, met my expectations. More

by eleday10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ
Apr 19, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that EJ provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 19, 2024

Our first Lexus purchase. In and out with a beautiful red NX 250 Premium in about 2 hours. Never had such phenomenon experience buying a car in my life. Our salesman Danh Nguy More

by quaraong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danh Nguyen
Apr 20, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear about your fantastic experience at our dealership with Danh! It's wonderful to know that Danh's knowledge, courtesy, honesty, and helpfulness made your Lexus purchase exceptional. We pride ourselves on providing top-notch service, and Danh exemplifies our commitment to excellence. Thank you for choosing us for your Lexus purchase, and we look forward to serving you again in the future!

April 18, 2024

High tech service notification was very nice, great waiting area and good mechanical service, too. More

by CarlC65TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia
Apr 19, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a positive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 18, 2024

Jesse Hartman is the best! !! We’ve been getting our regular maintenance here since 2011 and they are always great. More

by crs.rceo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
Apr 19, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear about your positive experience and the best assistance provided by Jesse. Your satisfaction is our top priority, and we value your business. We look forward to assisting you again in the future!

April 18, 2024

The recent service provided was pleasant and informative. The service provider, Kevin Bayer, kept us up to date on the status and tended to our needs. Always a pleasure visiting Sterling McCall. More

by gcortezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Apr 19, 2024 -

Sterling McCall Lexus responded

It's great to hear that you had a pleasant and informative service experience at Sterling McCall Lexus and that Kevin kept you updated and tended to your needs. We're glad to know that you find visiting us to be a pleasure. We're here to ensure your satisfaction with our services!

April 17, 2024

This dealership is efficiently run, friendly and a great place to wait if needed. Clean and well appointed! More

by txbadger86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Apr 19, 2024 -

Sterling McCall Lexus responded

We're delighted to hear about your efficient experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

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