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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,302 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,302 reviews

April 07, 2025

They always keep me informed & give me the price & description right up front. Place is clean & comfortable & spacious. As well as super nice people. More

by dmerlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Lutz, Bibin Thomas
Report | Print
Apr 10, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2025

Horrible service over 2 hrs then couldn’t find vehicle after I asked what was taking so long More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aidan Aubrey
Report | Print
Apr 09, 2025 -

Sterling McCall Toyota Fort Bend responded

We're sorry to hear about your experience, and we appreciate your feedback. We'd love the opportunity to make this right. Please email me at kjeon@fortbendtoyota.com so I can assist you personally. Thank you. Kevin Jeon Service Manager

April 05, 2025

My service advisor Jerrell was AMAZING! !! He is always warm, attentive and professional. He genuinely cares about making his customers happy while keeping the integrity of the dealership. More

by TalbertLanise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrell Cassimere
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Apr 08, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass your comments to Jerrell here at Sterling McCall Toyota Fort Bend! Feel free to reach out to us if you need anything. Have a wonderful day.

April 02, 2025

Angel Montalvo, the service guy that helped me was fascinating. I was in and out with less than 25 minutes to 30 minutes, which was amazing. I definitely will recommend this service guy to any family More

by Angelica martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel montalvo
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Apr 05, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Angelica, we're happy you found Angel to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

Minimal decoration. Chairs need reupholstered. Took to much time waiting for finance and then another hour and one half for vehicle delivery. Salesman very good although More

by Whitie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Report | Print
Apr 11, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 01, 2025

Great work and service. Friendly staff and good customer service. A staff named Roy helped me and he was very professional. More

by Colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, Bibin Thomas
Report | Print
Apr 05, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello Colleen, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2025

Good job,timely,very courteous. Thoughtful to bring car close to door as I was using a walker More

by todd6754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Apr 05, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you so much for your positive comments about Sterling McCall Toyota Fort Bend! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 01, 2025

Everything went went. The representative was friendly and helpful. I am happy with the service More

by Abey.Abraham824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Apr 05, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 29, 2025

Great satisfaction with the way the agent attend to me. I was highly happy today at Toyota dealership Sugarland. More

by segunmeredith2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Report | Print
Mar 30, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you so much for your positive comments about Sterling McCall Toyota Fort Bend! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2025

Received excellent service and was happy with the update I received today. Tariq was very helpful and pleasant. More

by aldridge.kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarip Jilani, Bibin Thomas
Report | Print
Mar 28, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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