Sterling McCall Toyota Fort Bend

Had to wait almost 3 hours for an oil change and tire rotation with appointment. I try to only use FBT but may try another place for oil change in future. Poor communication with Angel, had to seek out a rotation with appointment. I try to only use FBT but may try another place for oil change in future. Poor communication with Angel, had to seek out assistance. More

Great job. In and out in 45 minutes including a car wash. Always pleased with the service. In and out in 45 minutes including a car wash. Always pleased with the service. More

Dealership is great. My only complaint was the service tech didn’t reset my computer after oil change. It still showed service required upon start of the truck. That shou My only complaint was the service tech didn’t reset my computer after oil change. It still showed service required upon start of the truck. That should be part of the checks More

Courteous, upfront , showed you what needed to be changed and what could wait till another time. Accurate on How long it would take. Very Efficient in their work and price is reasonable for the work they ha and what could wait till another time. Accurate on How long it would take. Very Efficient in their work and price is reasonable for the work they had to do to my truck. Thank you for a great experience. More

Arrived at 10:30am, oil change, alignment. Still here 2:10pm. Brought Highlander back immediately at 1:00pm-Steering wheel off center. You would think since I returned immediately that they w Still here 2:10pm. Brought Highlander back immediately at 1:00pm-Steering wheel off center. You would think since I returned immediately that they would remedy the off center Steering wheel. I've been waiting over an hour! I've been here for 3 hours and 45 minutes. More

My service advisor, Tariq, was very upfront with me on what service needed to be done. He kept me updated on the status of my service! I will continue to ask for him in the future. what service needed to be done. He kept me updated on the status of my service! I will continue to ask for him in the future. More

Bought a car completely online . after I received car realized after a couple days the passenger side window is scratched pretty badly .contacted dealership and they told me car was a after I received car realized after a couple days the passenger side window is scratched pretty badly .contacted dealership and they told me car was as is and wouldn’t fix .i wouldn’t buy a popsicle from this place moving forward . More

Wonderful……great…. . Spence is the man. Kudos to him…. Get that man a uniform.😆. Peace . Spence is the man. Kudos to him…. Get that man a uniform.😆. Peace More

5K maintenance went smoothly. It took an hour and a half from dropping off my vehicle to completion. It took an hour and a half from dropping off my vehicle to completion. More

Omar always does a great job when we take the car in for service. We would go to any other shop. service. We would go to any other shop. More