Sterling McCall Toyota Fort Bend

Internet Customer - Thess Mangahis Thess Mangahis and Jerry Dismuke worked together to ensure that I was in the vehicle I wanted under the best terms. They were personable, thorough yet Thess Mangahis and Jerry Dismuke worked together to ensure that I was in the vehicle I wanted under the best terms. They were personable, thorough yet efficient, I was in the dealership no more than a few hours. I would highly recommend the both of them if you want a transparent, straight to the point, no gimmicks vehicle purchase experience. More

Excellent purchasing experience Excellent attention and service! Great purchase experience and definitely felt they were interested in earning my business. Thess and Gabe were very t Excellent attention and service! Great purchase experience and definitely felt they were interested in earning my business. Thess and Gabe were very transparent and professional, always willing to find a way to make it work! Thanks More

First truck I was looking for a GMC Sierra that they had online.Gave a phone call to the used department and a good fellow name Marco Ledesma was very helpful. Ev I was looking for a GMC Sierra that they had online.Gave a phone call to the used department and a good fellow name Marco Ledesma was very helpful. Even though I live from the dealership couple of miles away he said he would wait for me. Which made me know that he was interested with me of getting myself a truck when turns out that he called me again knowing if I am still interested. He is a good person to deal with very straight forward meaning he does not lie of buying you something making you feel pressure that you have to buy something. No his honesty was very clear to me even more he help change my mind of getting a Toyota Tundra which it was on sale and I don't regret taking his opinions that made me value Toyota trucks. I enjoy how he treated me as a customer and also my family we will definitely come back to make a purchase and also with dealing with finance Mr.Ryan O'Neil very funny nice guy he explained everything with detail making sure before signing I was clear of everything they really made me happy of my new truck thanks!!! More

Poor service Brought my Toyota in for service. Maintenance light was not reset. The windshield sticker was not changed. I am wondering if indeed did they even chan Brought my Toyota in for service. Maintenance light was not reset. The windshield sticker was not changed. I am wondering if indeed did they even change my oil. Had to go back to get the maintenance light reset however didn't notice that the sticker was not changed until I was a couple miles from home. Guy didn't inform me that my air filters needed changing until my car was ready. Very Poir Customer Service. Maybe if I was driving a more expensive Toyota I would've had better service. I still don't think they changed my oil. More

If you want to get the best deal, talk to Thess Mangahis Speak with Thess Mangahis, Internet Sales Manager at FortBend Toyota. She made our visit easy and pleasant without wasting time haggling. She was very Speak with Thess Mangahis, Internet Sales Manager at FortBend Toyota. She made our visit easy and pleasant without wasting time haggling. She was very knowledgable and upfront and will give you the best deal she can get. She was honest and even showed us what they are making out of the deal. We are pleased with our new 2017 Highlander and we would certainly recommend her to our friends. More

Very good service Very decent and honest salesperson and neat and clean location , will always prefer to come to this dealership , thankyou Edward for wonderful service Very decent and honest salesperson and neat and clean location , will always prefer to come to this dealership , thankyou Edward for wonderful service you provided. More

Great service department Friendly service and helpful staff. Was in for oil change and tire rotate with a free car wash! The staff there from Johnny Nguyen to cashiers. I won' Friendly service and helpful staff. Was in for oil change and tire rotate with a free car wash! The staff there from Johnny Nguyen to cashiers. I won't go any were else for service. Everyone was friendly and always asked if i needed help when they walk by me at the coffee area. More

Express Service not good. Had my car for an oil change for the very first time on this dealership. The moment I drove in to the service reception bay area, I felt not so welcom Had my car for an oil change for the very first time on this dealership. The moment I drove in to the service reception bay area, I felt not so welcome as those 'service' receptionist were just standing lousy and seemed not so enthusiastic in receiving customers for that day. Good thing that the Service Coordinator that have taken over my business for that day is so professional that I'm ready to forget my impression for this dealership's express service. But not so fast, the moment I received my car after my oil change, I noticed SCRATCHES on the driver's side panel and my CB antenna base spring mounting was BENDED. I was so dissappointed to this technician (last name PIÑON) that he recklessly handled my car and doesn't care whether he'll damaged it while on service and under his watch/care. Next time I will visit this dealership, I will see to it that I will keep on eye on my car while their technician is working on it. I believe this technician that worked on my car needs to be trained more on how to handle customer's property more professionally. More

Great service in collision dept I gave Ft Bend a 5 rating because of the excellence service in the Collision Dept. Both my wife and I were been rear ended in the past 8 months. We ar I gave Ft Bend a 5 rating because of the excellence service in the Collision Dept. Both my wife and I were been rear ended in the past 8 months. We are new to Houston and did not know the best place to take our cars but Ft Bend was the right choice. Terry did an excellent job of providing service and the collision team did great repair work. The young lady at the front desk was always nice and helpful and the guys back at the Enterprise desk also gave great service. Thanks to all. Just one thing. people of Houston, please stop hitting our cars! More

Quick service and friendly updates I had electrical problems with both of my Prius hybrids. Service Manager Chris Rodriguez did an excellent job fitting me in during the busy Christmas I had electrical problems with both of my Prius hybrids. Service Manager Chris Rodriguez did an excellent job fitting me in during the busy Christmas week, keeping me updated, and getting my cars back to me timely. I appreciated his help with getting a better price for the costly repair, getting recalls fixed, and the complimentary car wash. More