
Sterling McCall Toyota Fort Bend
Richmond, TX
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Harry was patient through the selection of a Rav 4 or a Camry SE and I eventually selected the Camry. He treated me with respect, courtesy and we concluded on the price with little or no fuss. Camry SE and I eventually selected the Camry. He treated me with respect, courtesy and we concluded on the price with little or no fuss. More
I am extremely pleased with my experience in buying a new car from Fort Bend Toyota. Starting with an email relationship with Jerry Koger followed by a productive visit to the dealership and culminating in m car from Fort Bend Toyota. Starting with an email relationship with Jerry Koger followed by a productive visit to the dealership and culminating in my purchase of a new Camry I received helpful and courteousl assistance from Jerry. He is a good business man and it was a pleasure to work with him. I was also favorably impressed with Jimmy Kirby (sales manager) and Amir Gorek (finance manager). I am looking forward to a long and mutually satisfactory reltionship with the people at Fort Bend Toyota. Bob Jones More
We had tundra lease and we wanted to buy it. Because it was lease salesman said he would get not get any commission so he was more interested in other customers. After he did our paperwork they threw it i was lease salesman said he would get not get any commission so he was more interested in other customers. After he did our paperwork they threw it in someones inbox and it set their for 45 minutes while we waited on finance. I asked finance person if they were ready for us and he told us he wasn't doing anything for us (he was joking and kidding around in another office). I told sales manager we were leaving in 15 minutes if we were not done so he than started running around looking for our paperwork. When they finally found it they sent it to finance and they had us in soon. Finance man ran paperwork and took first deal with over 15% interest. I thought they would at least try to find you a good interest rate. After I told him forget it, he immediated found one under 10%. I still wasn't happy but I just wanted to get out of their and since we will be paying it off soon it didn't matter. We also had a 2010 camery that were trying to get rid of. It had 6 months left on its lease and we wanted to know the trade in so we could get rid of it soon and get something else we wanted. A different internet manager tryed to tell us to turn the car in six months and they would roll the six months payment into the tundra. What does he think customers are--stupid. Well we final did get rid of the camery, we just bought a gmc and they gave us full price on it. I went from have four toyota vehicle down to just one, buying a ford, mazda, buick, and a gmc. More
Sam is a great salesman that represents Toyota's brand to the highest. He takes his time and is willing to make sure that the customers needs are met through each sale. He puts pride in is work! the highest. He takes his time and is willing to make sure that the customers needs are met through each sale. He puts pride in is work! More
After buying two previous vehicles from Jerry there was no doubt who I was going to for my new Tundra. I stopped by one day and asked for Jerry. He dropped what he was doing and immediately cared for my no doubt who I was going to for my new Tundra. I stopped by one day and asked for Jerry. He dropped what he was doing and immediately cared for my needs. I identified what I needed in a truck and Jerry went to work. Jerry really was helpful assisting me in staying within my budget and found me the truck I wanted. His professionalism and knowledge of products is tremendeous and he is now like an old friend I can absolutely trust. The timeframe from start to finish was like clock work and all the staff I dealt with in this deal were great and knew their business. No hard pressure sales or attitudes. Thanks Jerry and Fort Bend Toyota. I will definitely be back. More
Our visit to Fort Bend was probabaly one of the nicest experiences for purchasing a vehicle we have had. Nick was our guide even through the entire process, evene though he is the Fleet Manager. We were experiences for purchasing a vehicle we have had. Nick was our guide even through the entire process, evene though he is the Fleet Manager. We were in search of a used Tundra that we saw on the internet. He took us through every step of the way and introduced us to the vehicle and its features and advantages while listening to our needs. He then led us through the buying process and introduced us to the other staff that helped us review the vehicle its history and the possible financing options. While we completed the deal with Amir, he made the vehicle ready and we took a tour of the service and body shop facilites. We were impressed at the cleanliness of the areas and the friendliness of the staff to the customers and each other. We will recommend you to our friends and will use your service. Thanks for a great experience and a great buy on a Tundra. More
The experience was wonderful in and out with a new car in less than 4 hours, the sales team lf David and Jerry were very knowledgeable and their goal was to make me fell comfortable with the purchase of a ne less than 4 hours, the sales team lf David and Jerry were very knowledgeable and their goal was to make me fell comfortable with the purchase of a new car, also the finance department was extremely good, they to care of my need without been pushy it is something I appreciate a lot. More
It was a pleasure working with Huy Tran and the team here. Huy was able to locate the exact car we were looking for. The pricing was very straightforward. We took the 0% APR promotion from Toyota which here. Huy was able to locate the exact car we were looking for. The pricing was very straightforward. We took the 0% APR promotion from Toyota which was great. I recommend this store! More
Our visit to FtBend Toyota deserves a 5 because everyone showed they deserve a 5. The sales manager was the first to greet us nicely and match us up with Daniel. We thank him for that. The finance man was showed they deserve a 5. The sales manager was the first to greet us nicely and match us up with Daniel. We thank him for that. The finance man was very helpful and friendly and the sale went smoothly. Daniel Fleming was very patient and knowledgable with us older folks. It was pouring rain out and without hesitation, he ran out and drove the car we wanted to see up under the awning. Every little question we had, he was able to answer with a smile. We felt no pressure from him to buy which was important to my husband who has been known to walk out if a salesman is pressuring him. Daniel spent as long as I needed to show me the "how tos" of the car, including programming my phone to car. he never once acted like he was in a hurry. It was a pleasure having him as our salesman and i would request him again when we are ready to buy again. We really like the car we bought. R Lowery More