Sterling McCall Toyota Fort Bend

I went to this dealership to buy a new car and was very disappointed in the experience. Being a young female I was immediately discriminated against at the dealership. Although I was the one buying a car n disappointed in the experience. Being a young female I was immediately discriminated against at the dealership. Although I was the one buying a car not a single person spoke or sold to me. Instead they spoke and asked questions to my fiancee who came along while shopping. During the course of this all my fiancee several times let them know that they need to be asking all questions to me since he had nothing to do with the car and was not even on any of the loan documents. The deal breaker was when Amir Garek and Eric Johnson called in my fiancee to speak about the terms of the loan and various different products. I thought that they may have been mistaken so I went into the office and was told to leave because they only wanted to speak to my fiancee at the moment and would call me in when the time was right. My fiancee came out and let me know that they went over the terms of the loan, and offered various different types of products and when he voiced his concern over why he was being asked this and not the actual buyer he was brushed off. I later was called in and just told to sign paperwork. The customer service of both Amir Garek and Eric Johnson was absolutely horrendous.Nothing was explained or offered. We got sick of the whole experience and went to another Toyota dealership- STERLING McCALL TOYOTA and bought a car. I got a good deal on my car there, a very low interest rate, and most importantly I was dealt with professionalism! As an educated professional I was appalled by the lack of professionalism and training these two individuals had throughout the course of doing business. I think it is important that the dealership and industry know that the economy and the way of doing business has changed. There are far more young professionals and women out there that are going out and buying cars and they should be dealt with professionalism and in the same way a man or older person is. I do not recommend this dealership to anyone. More

I bought a vehicle from Harry, After going to many dealers in the city I found one that actually listened! I bought the car I wanted and was breezed through F and I. My trade was handled correctly and dealers in the city I found one that actually listened! I bought the car I wanted and was breezed through F and I. My trade was handled correctly and the people there even pulled a few things I forgot and had it ready for me. The car was a FJ Cruiser that has been a blessing as I needed a car for the mountains and this is an amazing vehicle. Thanks Harry Larry B More

My family has bought many cars from Mike Shaw. This particular buying experience was the best I have had by far. Everyone was very polite and catered to anything we needed. The financing of the vehicle particular buying experience was the best I have had by far. Everyone was very polite and catered to anything we needed. The financing of the vehicle was so smooth and easy. I am very thankful for everything and had a wonderful experience. More

They sold me a truck online and said it was In good condition. When I received the truck had rust and they will not take responsibility for the truck they sold me. They will only refer me to Toyota condition. When I received the truck had rust and they will not take responsibility for the truck they sold me. They will only refer me to Toyota for possible warranty work . When Toyota said then dealer had to help me they won't work with me to fix the problem. In fact Paul pruett slammed the phone down on me mid conversation. More

I had been researching the car I wanted to purchase on the internet and I finally found 2 at Ft Bend Toyota. I submitted my interest online and received an email and phone call from the internet Sales Pro the internet and I finally found 2 at Ft Bend Toyota. I submitted my interest online and received an email and phone call from the internet Sales Professional Dave Popejoy. We set up a time for me to come in and test drive a car. From the moment I walked into the dealership I was met with courtesy and frienliness. I chose a car and proceeded to purchase it. The whole process went very smoothly and in an unexpectd timely manner. I was so pleased and impressed with the service and friendly yet professional care I was shown I expressed to them that this was the best car buying experience I had ever had.There was never any pressure or pushy sales tactics from either Dave or Jimmy Kirby, the Sales Manager. I would highly recommend anyone who is looking to purchase a Toyota or any car to buy from the Ft Bend Toyota dealership. More

mike shaw and his staff are fantastic they know how to get the job done thank you jose martell and peter bbrzozowski you guys are great thank you again mike and your guys for going the extra mile get the job done thank you jose martell and peter bbrzozowski you guys are great thank you again mike and your guys for going the extra mile More

Everyone was very friendly and helpful. I enjoyed working with David. He was extremely professional and really took the time to find the right vehicle for me in my price range. I have used Fort Bend Toyota with David. He was extremely professional and really took the time to find the right vehicle for me in my price range. I have used Fort Bend Toyota for years. This is my second vehicle that I have bought from them and have recommended all of my friends to go there. No one has been disappointed. Thanks David for helping me with my new car purchase! More

We had the best experience ever buying a car from jerry at fort bend Toyota. We did not have to haggle over price. We reviewed the numbers with Jerry and he made it hapen. We would definitely come back to at fort bend Toyota. We did not have to haggle over price. We reviewed the numbers with Jerry and he made it hapen. We would definitely come back to buy another car More

We were greeted warmly my Trent! He showed us exactly what we wanted! We arranged a test drive and soon were in negotiations and were given a great price for the new car and our trade in. VERY pleased what we wanted! We arranged a test drive and soon were in negotiations and were given a great price for the new car and our trade in. VERY pleased and they will have our services in the future!! HIGHLY recommended!! More

I was renting a Toyota Camry, and liked it so much I decided to get my own. Fort Bend Toyota was just down the road from where I lived and had one in stock that was close enough to the one I wanted. The decided to get my own. Fort Bend Toyota was just down the road from where I lived and had one in stock that was close enough to the one I wanted. The showroom and amenities were first rate. The financing options were well explained to me. They also let me leave the rental car there for pick up so I could drive my new Camry home that afternoon. Overall, it was a great experience. I only wish I went there sooner. More