
Sterling McCall Toyota Fort Bend
Richmond, TX
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Garrett is very knowledgable about his product. Before and after the sale he was able to answer all questions about the truck. Would definitely talk to him again if I was in the market to purchase another and after the sale he was able to answer all questions about the truck. Would definitely talk to him again if I was in the market to purchase another vehicle. More
Anthony, the Sales Professional, is very helpful and informative to show me the Corolla. He is very persistence and professional in getting the deal done. Trae Tracy, the Finance Manager, is extremely e informative to show me the Corolla. He is very persistence and professional in getting the deal done. Trae Tracy, the Finance Manager, is extremely efficient. He explained all the financial aspects of the transaction clearly and professionally. Enjoyed the talk with him and we finished the paper work quickly. Other employees in the showroom are also very friendly. More
My salesman was Jerry Koger and he was great---I told him what we were looking for and to give me his best price. He came up with good numbers and got me an excellent price for my trade-in. This is our fifth what we were looking for and to give me his best price. He came up with good numbers and got me an excellent price for my trade-in. This is our fifth Toyota to buy and we have been pleased on nearly every deal. FT. Bend Toyota was competitive with other Toyota dealers in the Houston area and were close to our neighborhood. We were a little disappointed with the finance manager who could have gotten us a little better interest rate on our financing. He misrepresented his "buy rate" from Toyota Motor Finance. Toyota Motor Finance was providing an excellent rate for new truck buyers at the time for buyers with excellent credit rating and it was not offered to us. However, I realize that is part of his job to make as much as possible on any finance deal. Five stars to our salesman, Jerry Koger and 2 stars to the finance manager. More
Just wanted to express my sincere gratitude to Ike and Just wanted to express my sincere gratitude to Ike and the Fort Bend Toyota Team. The service was Outstanding! In other words, Super Supreme! Just wanted to express my sincere gratitude to Ike and the Fort Bend Toyota Team. The service was Outstanding! In other words, Super Supreme! I was totally amazed and extremely satisfied with my experience at the Fort Bend Toyota Dealership on Friday, Jan. 27. I was very impressed with Ike. He was so professional, honest, and knowledgable about the Toyota Corolla and explained to me the differences between the Toyota and Honda cars. There was a time where I was interested in the Honda Civic, but thanks to Ike, he indicated to me in several examples why the Toyota was a better choice. He made me feel so comfortable and I never felt under pressure to purchase a car that day but everything felt so right and I was totally convinced that the Toyota Corolla was a perfect fit for me. I was so overwhelmed at the way he explained all the interior features and components to me. He covered everything so thoroughly and in such great detail. Ike really goes the extra mile with his pleasant disposition, honesty, and integrity projecting a positive image for the company. I would highly recommend Ike for a promotion as he goes above and beyond the call of duty! Again, thank you so much for your Outstanding Customer Service. As a satisfied customer, it's been a pleasure doing business with you and I will definitely be back. Sincerely, Very Satisfied Customer Stafford, Texas More
A most pleasant experience. Buying a new vehicle can be a very taxing experience, but Daniel went above and beyond what I expected from a salesman.Even being badly upside down on my trade was made more palet very taxing experience, but Daniel went above and beyond what I expected from a salesman.Even being badly upside down on my trade was made more paletable by the excellent customer service. I will recommend this dealership to all of my friends when they are looking for a new vehicle. Eric Johnson in the finance department was very hospitable and professional. He is to be commended on a job well done on a very complex deal. A combination of two trades, and many other factors, could have made this a very uncomfortable deal, but he got it done very effortlessly. Job well done by all involved. More
Have to say my experience at Fort Bend Toyota was incredible. Mike and Jerry were both willing to help me get into the exact 4Runner that my wife and I were looking for. They were very patient and re incredible. Mike and Jerry were both willing to help me get into the exact 4Runner that my wife and I were looking for. They were very patient and respectful. If I had a question about anything I would either get an answer right then or they would get back to me very soon. First class dealership for sure. Now I see why several of my co-workers said it was worth the drive to Richmond to buy from Fort Bend! Will definatley be back in the future and I will recommend to my friends and family. More
The best car buying experience I've ever had out of ten car-buying experiences in my lifetime. My first contact with Fort Bend Toyota was with Mr. Bibin Thomas on the phone. He answered every question I car-buying experiences in my lifetime. My first contact with Fort Bend Toyota was with Mr. Bibin Thomas on the phone. He answered every question I had and if he didn't know he promptly found the answer and called me back. Since I was calling from a town 200 miles away, he recommended that I put a "hold" on the vehicle. I am very glad I listened to his advice because after I test drove the vehicle, two other people inquired about buying the same car. The whole car buying experience was painless. I truly felt Mr. Thomas was watching out for me. I would recommend Mr. Thomas and Fort Bend Toyota to anyone and would buy another car from them. More
Garrett did a great job of making me feel comfortable with the purchase of my new Camry. He explained in detail all the components of the car and also helped me plug in my smartphone to the Bluetooth set with the purchase of my new Camry. He explained in detail all the components of the car and also helped me plug in my smartphone to the Bluetooth settings. He made me feel welcome to Ft. Bend Toyota, I will recommend him to all my friends. More
When I sent out an email to 5 different dealers to get online info ONLY Fort Bend Toyota responded! Cristina was very helpful on the phone and again when I got to the dealership to look around. She did no online info ONLY Fort Bend Toyota responded! Cristina was very helpful on the phone and again when I got to the dealership to look around. She did not try to sell me something I didn't want or couldn't afford. Trae, in finance, was also EXTREMELY knowledable about the dealership and the car I was purchasing as a whole and I felt confident that I had made a good deal on the car. Thank you! More
Really, in late evening, I was on eBay motors surfing for Corvette cars. I found one that seems interested. Instead of putting the bid I called the contact, and asked to find out. So I drove to place, litera Corvette cars. I found one that seems interested. Instead of putting the bid I called the contact, and asked to find out. So I drove to place, literally had no intention of buying, but as soon as I get into car, oh boy, my whole idea changed. The customer service was par excellence from top to bottom, my family enjoy their hospitality. The transition was very smooth and I was done in an appropriate time. I would rate them 10 out of 10, and recommend them high. More