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Sterling McCall Toyota Fort Bend
Richmond, TX
1,354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,354 reviews
August 12, 2014
Quick and Easy After a not-so-great experience with another dealership, I contacted Bibin through the online sales app. He made the car buying experience a breeze! After a not-so-great experience with another dealership, I contacted Bibin through the online sales app. He made the car buying experience a breeze! I told him exactly what I wanted and he didn't just search what was on the lot, he actually found what I wanted. Anyone looking for a car buying experience without a hassle, call Bibin! More
by Rmay
Employees Worked With
Bibin Thomas, Bibin Thomas
June 03, 2014
Rudest person the sales manager (Martin Morcho)is one of the rudest person i have ever spoken to, we were negotiating on the price and decided on the final price a the sales manager (Martin Morcho)is one of the rudest person i have ever spoken to, we were negotiating on the price and decided on the final price and we were trying to reduce the price by 300$ as it had a different color trunk mat (we had to buy it from outside). Then this guy showed up out of the blue and asked us weather we are paying the price he quoted or not ,we were trying to enplane him but he asked us to leave. after all this mess we went back to the store 2 days later and this time it was even worst we did not get a straight answer from any one they were treating us as beggars after a long wait and after talking to several people a guy showed up and again told us that there are several showrooms in Houston and asked us to go some ware else.this was the most humiliating thing, these people don't know how to deal with costumers.when we are planing to buy something worth more than 25,000 any one would look for a deal right,i will never visit these people and hopefully after reading this any future costumer would think twice before dealing with them ( don't get me wrong the sales persons there are really nice and helpful but the higher ups there are the problem) More
by lavanKumar
Employees Worked With
Martin Morcho, Trae Tracy
January 30, 2014
Was looking for a used Toyota Camry in good shape. Marco and Jason helped me find what I was looking for at a good price. I was able to purchase the vehicle without a problem. Would definately come back t and Jason helped me find what I was looking for at a good price. I was able to purchase the vehicle without a problem. Would definately come back to Fort Bend Toyota again. More
by kplocus
Employees Worked With
Jason Ramsland, Marco Ledesma
January 30, 2014
Purchased new Corolla from Fort Bend Toyota and I have to say it was a very pleasant experience. Adam Escobedo from Internet sales department is really laid back and not pushy at all. He was honest and prof say it was a very pleasant experience. Adam Escobedo from Internet sales department is really laid back and not pushy at all. He was honest and professional. Not to mention they quoted lowest price compared to other dealerships. I'm really happy with service and pricing and would definitely recommend this dealership to my friends and family. More
by NewCorollaOwner2014
Employees Worked With
Adam Escobedo
January 27, 2014
Looking for a trustworthy car dealer takes effort. Fort Bend Toyota had excellent reviews and we personally found them to be all true. I just found a car dealer that I intend to bring all my business and r Bend Toyota had excellent reviews and we personally found them to be all true. I just found a car dealer that I intend to bring all my business and refer others to do the same. The service at every level was top notch, along with the coffee!! Very friendly and accommodating atmosphere, the employees seemed to be having a good time at work and that overflowed into our experience shopping for a used vehicle. Let me also add, we were treated just as important as if we were buying a new vehicle. My husband, the man who HATES to shop, was so happy that I found Fort Bend Toyota, he couldn't believe at the smooth process of purchasing our used vehicle. Keep up the good work!! More
by MrsT777
Employees Worked With
Melvin Johnson and Jim Kirby
December 22, 2013
I have made a grand total of 3 trips to this dealership. All three times, at different times of the day, week etc, no matter who I spoke with, and who helped me, I was treated with courtesy, smiles, and fai All three times, at different times of the day, week etc, no matter who I spoke with, and who helped me, I was treated with courtesy, smiles, and fairness. Sales reps recommended test drives, didn't try to sell me things I didn't want, and were open to hearing about what brought me in. A distracted driver totaled my 2001 camry, and as a result, I had to find something fast. Knowledgeable staff worked with me, patiently might I add (it was the first time for me to buy a car), as I had lots of questions. The web listings for all vehicles I saw matched the stickers on the cars when I got there. The quality of the vehicle I bought was better than described online. I was very impressed with the entire buying process. The Finance guy even text me back and forth when I knew that I couldn't make it in the same day to check the car out, updating me that the car was still there etc. After having a car sold out from under us at Sterling McCall, that was so reassuring. So, if you want to buy a car from a human being, Fort Bend Toyota is the place to go! I was honest, upfront, and transparent about our situation, and they didn't try to sell me more car than I could afford, and worked with us more than I anticipated. When we buy our Highlander, I will be back here. Thank you Fort Bend Toyota Heather Ingram :) More
by HeatherIngram
Employees Worked With
Harry Palmer, Charles DeCuire
November 09, 2013
My experience with Jose Martell was terrible. He did not care about me as an individual. He just wanted me in and out. He was not honest with me. Before the sale was complete, he was somewhat helpful, but a care about me as an individual. He just wanted me in and out. He was not honest with me. Before the sale was complete, he was somewhat helpful, but as soon as the vehicle was sold it was like a switch flipped and he no longer cared. I will tell people to not buy used cars from Fort Bend Toyota because of my experience with him. More
by Unhappy4321
Employees Worked With
Jose Martell
August 19, 2013
I worked with Dave Popejoy on a couple of vehicles I was thinking of purchasing. I bought one at another dealership and one from him. He spent a lot of time conversing with me via email and answered all of thinking of purchasing. I bought one at another dealership and one from him. He spent a lot of time conversing with me via email and answered all of my questions. When I finally made it to the dealership he was great to work with and answered all of my questions again and seemed very knowledgeable on all cars in the Toyota line. I would recommend him. More
by mongoose99
Employees Worked With
Dave Popejoy
July 14, 2013
Al Beck is very friendly and honest. We were purchasing two vehicles and he made me feel that I was being given the best deal possible. After speaking to many other dealerships and being run through the w two vehicles and he made me feel that I was being given the best deal possible. After speaking to many other dealerships and being run through the webs of dishonesty it was a pleasure to purchase from a dealership and sales person with integrity. I will recommend FT Bend Toyota and Al Beck in the future. More
by BBiehunko1
Employees Worked With
Al Beck
