
Sterling McCall Toyota Fort Bend
Richmond, TX
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IT WILL BE OVERTLY IMPOSSIBLE FOR US TO BUY any vehicle, without Sam Raza being on the sales side; selling it to us. He is exceeding all standards set for being the Super Star Sales Person in any Customer C without Sam Raza being on the sales side; selling it to us. He is exceeding all standards set for being the Super Star Sales Person in any Customer Care and Automobile Industry, he is rather introducing and innovating new Ways and procedures in the Auto Sales and Customer Care Industry, where customer in reality and factuality beleives that he is being cared for all his needs. Fort Bend Toyota should be proud of having him in it's Sales Team. More
Jerry did good job. He is a very good sales representitive although he is very young. His ability on Mandarin can benefit him a lot on selling car to Chinese, especially in Sugar Land area. Bo representitive although he is very young. His ability on Mandarin can benefit him a lot on selling car to Chinese, especially in Sugar Land area. Both I and my wife had good experience on this car buying. We will introduce Fort Bend Toyota to friends. More
My experience in dealing with Jose Martell was one of friendliness, honesty, professionalism and kindness. I live in the Cypress area of Houston, but would drive to wherever to see Jose. Mike Shaw, gen friendliness, honesty, professionalism and kindness. I live in the Cypress area of Houston, but would drive to wherever to see Jose. Mike Shaw, general manager, is all of the above and runs of the best dealership I have ever been to. The experience in buying a vehicle is ALWAYS a pleasant experience. I have purchased a number of vehicles from both Jose and Mike, and will continue to do so and recommend to anyone who is looking for a used or new vehicle. I only hope Toyota knows how very lucky they are to have an employee like Jose. He is the best! Robin Mann Cypress, Texas More
From the very moment I walked into Fort Bend Toyota I From the very moment I walked into Fort Bend Toyota I felt like I was in a friendly surrounding, never did I feel intimidated in the least. I was int From the very moment I walked into Fort Bend Toyota I felt like I was in a friendly surrounding, never did I feel intimidated in the least. I was introduced to Clay Wilson the sales Rep. and in his office I told him what I was looking for as for, colors, etc. He checked his inventory, found something that he thought I might be interested in and we left his office to take a look. It was exactly what I was looking for. This is the eighth new car buy I've made and the forth Toyota, the other three at Sterling McCall and this was by far the most hassle free experience ever. Cassie Hughey got me through finance as quick as that can be done and I was on my way. From the time I walked into Fort Bend Toyota from the time I walked out with a new car was less than 2 and a half hours. Well Done, Wilbur Chapman "Mickey" More
We have been dealing with Sam Raza over the last ten years and this was our third purchase from him. We always enjoy how Sam greets us and answers our questions. Our experience was good this time becaus years and this was our third purchase from him. We always enjoy how Sam greets us and answers our questions. Our experience was good this time because Sam took the time to make sure we were comfortable with the vehicles we were looking at and answering all of our questions. In addition, when it came to the numbers and talking to finance exceeded our expectations. Thanks. More
I can't say enough about the experience we had Ft Bend Toyota. What stood out most was the honesty. We visited other dealerships earlier in the day, but we were most comfortable with Ft. Bend Toyota. I Toyota. What stood out most was the honesty. We visited other dealerships earlier in the day, but we were most comfortable with Ft. Bend Toyota. It was the last day of the month and we felt the pressure to buy at the other dealerships. Jerry Kroger our Sales Advisor at Ft Bend Toyota was honest, courteous and informative and there was no pressure to make a sale. We took a test drive and by the time we returned we were ready to buy. My parents were actually the ones buying the vehicle, a 2011 Toyota Venza. My father has a hearing disability that affects him most in public places. Jerry was very sensitive to my father’s condition and took the time to explain the vehicle’s features and later to make sure he understood the process and documents necessary to purchase the vehicle. The deal we received on the vehicle was better than we had expected. Let’s just say it was an offer we couldn’t refuse. We arrived at Ft Bend Toyota later in the day than we wanted. I appreciate Jerry Kroger and the financial staff for staying late to complete the sale. There was no rush on their part to speed up the process so they could go home. You would have thought we were there in the middle of the day. Cassie Hughey, the Finance Manager, was very courteous and explained all the documents my parents need to sign. One thing I can say about the people at Ft Bend Toyota is they are very down to earth. Ft. Bend Toyota has gone through a few names changes over the years, but we have been buying vehicles from this dealership for the past 27 years. I should add all of our Toyota’s over the years have always been service at Ft Bend. The automotive Service staff is also one of the reasons we continue to return to Ft Bend Toyota. More
Nice upfront pricing that I was able to work out before even walking into the dealership. I worked with the Internet Director and he was responsive, professional and made the entire transaction quick and e even walking into the dealership. I worked with the Internet Director and he was responsive, professional and made the entire transaction quick and easy! I was prepared to finance through my credit union and Ft. Bend Toyota's finance department beat it by a mile. I don't make large purchasing decisions lightly. I felt confident leaving the dealership that I got a fair deal and am thrilled to be driving my new car! More
I purchased a 2011 Toyota Camry LE from Harry Palmer at Fort Bend Toyota. Harry was extremely nice, not you 'typical' pushy sales person. He took time with us and was very patient. After the sales of th Fort Bend Toyota. Harry was extremely nice, not you 'typical' pushy sales person. He took time with us and was very patient. After the sales of the car he waited with me until my new car came out and went over all the fine details of the car. I would recommend Fort Ben Toyota and Harry to anyone looking to purchase a new/used Toyota. The only negative thing, I did not want an extended warrenty on the car, not at all interested. I told the loan officer this from the get go. They 'make' you listen to the entire sales pitch which was a total waste of time. Other than that I would highly recommend this dealership. Thanks again for the great service. More
FANTASTIC experience. I went to trade in a car that I still owed money on, and buy a new car. The salesman, David, was phenomenal. He explained everything about the process and made the experience extrem still owed money on, and buy a new car. The salesman, David, was phenomenal. He explained everything about the process and made the experience extremely pleasant and informative. He was friendly and helpful I walked out with exactly what I wanted, completely satisfied. I recommend him and this dealership to anyone with highest praises. More
I never liked buying cars or deal with sale people from a very unpleasant experience in the past. But work required me to have a specific vehicle so I requested a quote via the internet and Clay Wilson from very unpleasant experience in the past. But work required me to have a specific vehicle so I requested a quote via the internet and Clay Wilson from Fortbend Toyota answered my email. He was cordial, to the point and openly honest about his business. In person, Clay was very friendly, easy going and not at all pushy like the old car saleman image we had in mind. We had a great time buying at Fortbend and would highly recommend Clay to anyone that's still hesitate or had a bad experience in the past dealing with pushy dealership. The only unpleasant experience is the finance department. The guy was very friendly, but he also was trying very hard to get us to buy extended warranty, and was still trying after we said no for the 3rd time. Both me & my wife have degrees in Engineering, and can do math fairly well, we did not need him to educate us on how he's trying to "save" us money for the umpteenth time. That offended us a great deal, but it has nothing to do with Clay Wilson or the dealship as a whole, so I don't blame them. I also understand that the finance guy was probably just trying do his job & to make a living, so I don't blame him either, I just wish he learned to understand the people he dealt with better. More