Sterling McCall Toyota Fort Bend

This was a great car buying experience! We found the folks at Fort Bend Toyota very straight forward and helpful. We received a good price for our trade in and a great price on the vehicle that we purch folks at Fort Bend Toyota very straight forward and helpful. We received a good price for our trade in and a great price on the vehicle that we purchased. Our salesman, David Morris, was very helpful and really took a lot of time explaining the workings of the Prius, including all of the drive features, maintenance and well as how how to access bateries, the spare tire, etc... We really appreciate the attention to customer service and would highly recommend Fort Bend Toyota and David Morris! Sincerely, C Jones Cypress, TX More

We were very pleased with the way David Morris handled our visit to look at the available Toyotas for the price we had in mind. Not only was he not pushy or agressive, he asked what we were looking for, our visit to look at the available Toyotas for the price we had in mind. Not only was he not pushy or agressive, he asked what we were looking for, took notes, went out on the lot to see what would meet our needs and returned with a couple of cars he thought we might want to look at. He never tried to talk us into anything or push a sale but worked with us in every way to help us get the car that we wanted. Needless to say we drove out in a 2011 Toyota Avalon as happy as can be since our Sienna Van was totaled in street flooding on Monday morning. So driving a new car home on Saturday was an awesome event. Everyone from David in sales to Kyle in service, and Eric in finances were all as friendly and helpful as anyone could expect. We would recommend this dealership to everyone. It was a very positive experience. More

I researched the cost of many cars (Honda, Nissan, Ford) before finally choosing Fort Bend Toyota and purchasing an XLE Camry. After many different quotes I checked the prices with Kelly Blue Book and was before finally choosing Fort Bend Toyota and purchasing an XLE Camry. After many different quotes I checked the prices with Kelly Blue Book and was contacted by Fort Bent Toyota's Nay Htet. Nay contacted me within a few hours and gave me a no-nonsence price for the car I wanted. When I visited with Fort Bend Toyota on a Friday afternoon - Nay was present to greet me and to show me the car that was in stock. The service was excellent and the main reason for the purchase was the service received and then the price. Before the visit with Nay and Fort Bend Toyota - I visited with Don McGill Toyota 3 times at the two dealership. The representatives at Don McGill were rude and tried to sell me a lot of add-ons to the vehicles such as lifetime tint for $400, Lifetime Nitrogen another $400 and many more dealer add-ons that increased th eprice by >$2000!!!! The representatiev also told me that he was not hurting is I did not buy the car and Toyota was not suffering and if I did not buy it someone else would. Strange that I was also not contacted by Consumer Report after the visits by Don McGill - guess that the salesmen did not really want to receive feedback on the visit. I had almost given up on Toyota and was moving onto a HOnda Accord before I was contacted by Nay at Fort Bend. I received all the information I needed and was treated with respect and dignity - and given a good price - I bought the car. Thanks to one shining example of customer service - Nay Htet. I would strongly recommend to anyone buying in Houston, Katy and other areas to visit with Fort Bend Toyota and Nay Htet - it will be a trip worth it. More

Sales people were very friendly and cooperative. Finance department was excellent - friendly, efficient and knowledgeable. Experience was NOT torture, as is most car buying experiences. Would recommend th department was excellent - friendly, efficient and knowledgeable. Experience was NOT torture, as is most car buying experiences. Would recommend this dealership to friends. More

I sent an email for a quote for a particular car with certain features. Jerry Koger immeidately responded to my email and provided a detailed no-hassle quote of a car providing me a complete description certain features. Jerry Koger immeidately responded to my email and provided a detailed no-hassle quote of a car providing me a complete description of all aspects of the car on which he was providng the quote. No tricks, no gimmicks, and no avoiding my question. Not only was Mr. Koger's email directly responsive, he also offered the best price of any other dealership. He also had the exact car that I wanted. I could not be more complimenary of Mr. Koger and I would highly recommend this dealership as being very honest and trustworthy. More

I had an excellent experience at Fortbend Toyota. Cristina and Eric were both very helpful. I am extremely happy with my purchase and the servive I received.They were very knowledgable and personable Cristina and Eric were both very helpful. I am extremely happy with my purchase and the servive I received.They were very knowledgable and personable.Please give them my thanks to them for their customer service.It was impecable. My overall exprerience was very pleasent. I applaud the efforts of both of your representativs .Christina walked me through the entire process and made sure that all paper work was in order.Eric took the time to ensure that we received the best deal in town.This was very importantto me after leaving another toyota dealership(Sterling McCall) where the reperesetive Samir "SAM" Kuwar was very rude,impersonal and pushy. I was almost detoured from purchasing but the attitude and personality of Cristina and Eric won me over. Again,I want to thank them and I will continue to be a Toyaota customer for years to come. More

I will continue to be a customer and always recommend them to others. I trust that I am receiving the best deal possible when I purchase from Fort Bend Toyota. them to others. I trust that I am receiving the best deal possible when I purchase from Fort Bend Toyota. More

Before we visited Fort Bend Toyota, my dad and I went to two other Toyota dealers plus a Honda dealer. Fort Bend outshined all of them, particularly because of Jose Martell. He was very helpful and had so m two other Toyota dealers plus a Honda dealer. Fort Bend outshined all of them, particularly because of Jose Martell. He was very helpful and had so much knowledge of all features of the 2012 Camry. Initially, we were looking for a 2012 Camry LE with the add-on of alloy wheels. However, Jose informed us that the price of the 2012 Camry SE is very close to how much the LE (+ alloy wheels) would cost. In his words, he wanted to give us "more bang for our buck" since the SE comes with more features. And clearly, we definitely did! He explained all the features and differences between the LE and SE and was very attentive & extremely helpful. I've never encountered a salesman like him before. I usually feel uncomfortable around car salesmen due to previous experiences at other dealers, but not this time. He made it very easy to talk to him and to ask him questions. Even though I went to two Toyota dealers before this one, there were so many features of the Camry that I had no idea about until Jose informed me of them. In addition, he didn't bother to give us the highest price to initiate what would be a long negotiation. Instead, he just went straight to the lowest price he was authorized to offer and the negotiation continued from there. Now that's how you do it. It saves time and gets straight to the main point. My dad & I picked up the car a couple of days ago from them, and I'm absolutely in love with it! I strongly recommend Jose to all prospective car owners if you want an honest, helpful, and overall wonderful experience. More

I just purchased my second vehicle rom Fort Bend Toyota. I considered returning because my previous experience 3 years ago was pleasant. This time we visited several dealers and narrowed it to Fort Bend an I considered returning because my previous experience 3 years ago was pleasant. This time we visited several dealers and narrowed it to Fort Bend and another Toyota dealer in the area. We left the other dealer because we didn't get the same feel from them as with Fort Bend. They were friendly and helpful. Of course you have to negotiate and deal with car sales but they were always very professional during the process. This recent pruchase is the 5th new car I've bought over the years and Fort Bend Toyota is the best one I've worked with so far. More

We drove 250 miles to visit Fort Bend Toyota due to the excellent price on a used (almost new) car for our daughter. We were so impressed with Garrett Burleson's professionalism over the phone when we fir excellent price on a used (almost new) car for our daughter. We were so impressed with Garrett Burleson's professionalism over the phone when we first called about the car and especially the fairness and reasonableness over the price. We agreed on an out-the-door price right over the phone. We were again very pleased after a long and tiresome drive that there were no surprises once we arrived and the entire process was as smooth as silk! Jimmy Kirby and Piotr Brzozowski were also extremely pleasant to work with and succeeded in totally transforming my previous "dread it like the plague" attitude toward buying a car. All of these men are a huge asset to Fort Bend Toyota and I would highly recommend this dealership to everyone!!! More