Sterling McCall Toyota Fort Bend

Good service done to my Runner only kind of late 1. 5 hours for oil change and 19 points 5 hours for oil change and 19 points More

Service was way longer than expected. I never heard anything till I called 2 1/2 later I never heard anything till I called 2 1/2 later More

Great service advisor . Do the job right and quike. I’m happy they change the oil in 1.hour and 30 mint. Do the job right and quike. I’m happy they change the oil in 1.hour and 30 mint. More

There is a guy whose name is Collin or Joe. Can't remember exactly. He won't request Lyft for customer after 5:30 so that he can make sure to get off work at 6. Also, Even their battery warran Can't remember exactly. He won't request Lyft for customer after 5:30 so that he can make sure to get off work at 6. Also, Even their battery warranty says 84 months on the battery sticker, it is 50% covered after 2 years and only 25% covered after 5 years. They call that pro-rated warranty. Totally misleading advertisement! If you have concern over the 'pro-rated' policy, their service manager will threat you to take the partial coverage or go somewhere else. Totally a waste if you have trust on these people. More

Everyone was helpful and quick to help us even if it wasn’t our direct service advisor! wasn’t our direct service advisor! More

I had a very poor experience this time . I always visit this dealership, this time I ask them to check ac system bcz my ac was blowing warm air , the c I always visit this dealership, this time I ask them to check ac system bcz my ac was blowing warm air , the c More

Wait 10 minutes beside your car on arrival while the greeters play grab a#$. Service advisor shows up & tries to overcharge for a OLF from appt set @ 29.95 to 79.95 because it was a Tundra. I’m not greeters play grab a#$. Service advisor shows up & tries to overcharge for a OLF from appt set @ 29.95 to 79.95 because it was a Tundra. I’m not paying $50 more for 2 extra qts of oil. Just wanted OLF & tire rotation. Took 2 hours, Worse, the waiting area is a joke with bunch of chairs sitting out in showroom, and the TV the customers are all facing doesn’t even work. Get to hear every service advisor come and try their upsell (get ready for the cabin air filter needs to be replaced) along with their windshield guy pimping his services. Place couldn’t be more insincere. No thank you Group1 corporate. More

Excellent service from start to finish . I was very pleased and will be back here I was very pleased and will be back here More

I had good experience with this service team. They did good work and it is appreciated. They did good work and it is appreciated. More

Everyone was so helpful. A big thank you to Richard Blanco Salazar . He ensured our needs were taken care of. An awesome salesman he was. Overall experience was great. Will h A big thank you to Richard Blanco Salazar . He ensured our needs were taken care of. An awesome salesman he was. Overall experience was great. Will highly recommend this dealership More