
Sterling McCall Toyota Fort Bend
Richmond, TX
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Oscar greeted us very promptly, and he explained the time it would take. The dealer was clean with refreshments available. The vehicle was returned within the estimated time. it would take. The dealer was clean with refreshments available. The vehicle was returned within the estimated time. More
Service and Parts department is horrible they are RUDE. Salesmen are GREAT. Service and Parts need to take a customer service class on how to service without an attitude. Salesmen are GREAT. Service and Parts need to take a customer service class on how to service without an attitude. More
Professional and friendly staff. I Always get my car maintenance here with good service and prices. Comfortable waiting area. Thank you. I Always get my car maintenance here with good service and prices. Comfortable waiting area. Thank you. More
Happy with service managers and inside staff but Not so happy with check-in staff. Was made to wait in garage check-in area for 28 mins. While several people were socializing around me, may be because I ha happy with check-in staff. Was made to wait in garage check-in area for 28 mins. While several people were socializing around me, may be because I had a low-value service work ! More
Syed and Tommy made the process so easy and fast. We live a long ways away and we were able to do almost everything over the phone. Once we got there, we signed a couple of papers and they had the ca We live a long ways away and we were able to do almost everything over the phone. Once we got there, we signed a couple of papers and they had the car washed and ready for us. We really appreciated all of their help. More