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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,255 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,255 reviews

January 02, 2025

The process was very fast for acquiring a used car Toyota Corolla with the help of Tosin More

by Okyeres535
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tosin , Garrett Burleson, Bibin Thomas, Chris Anderson
Jan 04, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tosin here at Sterling McCall Toyota Fort Bend! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Excellent service, and servicemen very polite also very nice and quick, made reservation and it was right there. More

by dealvaradocarlos1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson, Bibin Thomas
Jan 02, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2024

Excellent customer service and experienced individuals that work for this dealership and I will continue to purchase my vehicles here More

by Phoenicanwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Garrett Burleson, Bibin Thomas, Chris Anderson, Bibin Thomas
Jan 01, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 30, 2024

Good friendly adviser. The time to work on car was very efficient and coffeehouse is great. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Dominguez
Jan 01, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 30, 2024

Sterling McCall ft bend Toyota offers great service, friendly staff comfortable waiting area free coffee and donuts(if you get there early) More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 01, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 30, 2024

A disappointing first experience with this service center. The only well-handled part of the experience was when I called to schedule the appointment, the rest left much to be desired. When I asked fo More

by DOstendorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
Jan 02, 2025 -

Sterling McCall Toyota Fort Bend responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eduardo Rivera Service Manager erivera@Sterlingmccalltoyotafortbend.com

December 28, 2024

I only communicate with Joe Rosilez, as I’ve known him for years. He directed me to talk to Angel Montalvo, who checked my vehicle in for repairs. He was very attentive to my request. All others I’ve talk More

by Coleman33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosilez
Dec 29, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 28, 2024

Agradecido con el trato y con José por ayudarme a obtener mi auto gracias s More

by alvaroherranz60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José
Dec 29, 2024 -

Sterling McCall Toyota Fort Bend responded

Hola, nos alegra que hayas encontrado a José tan servicial durante tu experiencia aquí en Sterling McCall Toyota Fort Bend. Avísanos si hay algo más que podamos hacer por ti. ¡Estaremos encantados de ayudarte!

December 28, 2024

The service experience today was horrible. I have been coming here for year and this was the worst ever. I was at the dealership for 3 hours for a simple 30000 mile service on my Platinum High More

by adajoet
Recommend Dealer
No
Employees Worked With
Service
Jan 01, 2025 -

Sterling McCall Toyota Fort Bend responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach ou t to me if you need anything in the meantime. Eddie Rivera Service Director erivera@fortbendtoyota.com

December 27, 2024

Very courteous and professional service. Omar Garcia told about the services I knew my car needed and which ones were more important than others I should consider. The prices in my opinion w More

by Mdgray1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Garcia
Dec 27, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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