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Sterling McCall Toyota Fort Bend

Richmond, TX

4.5
1,437 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,437 reviews

May 27, 2025

Sayeed was my salesman and he is excellent at working to sell a car! He sold us many cars so we like to have him help us since he is so fair. It was just an hour not more than two. More

by clairescuts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sayeed
May 29, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 26, 2025

Over all service is excellent I do believe there is room for improvement. The waiting area is very comfortable. More

by hymn.adorn-0r
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Adrian
May 29, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2025

Handled my oil change quickly. They got approval for 2 filter changes and provided the price before working on my car More

by cindydunigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reyes
May 25, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 23, 2025

This was my first time getting my car serviced at this dealership, and I came over from Kay. I want to give a big thank you to Cesar Alvarado—he provided fast and efficient service, and even took the extr More

by Judynicole46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado and Jimmy in the parts department
May 25, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2025

Steve Roble is very professional Highly recommended to assist the customer I’m very happy with Toyota service More

by sotillonestor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Becerra , Bibin Thomas
May 25, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found Steve to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2025

Very helpful quick service humble warm welcome Lessing carefully checked vehicle carefully examined explain vehicle safety precautions More

by kazimaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
May 24, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 22, 2025

Very good service. Quick in and out. Explained all that is needed on my vehicle. More

by Jsgonza1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel montalvo
May 24, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

May 22, 2025

Excellent customer service in both sales and the service department. You are kept up to date and they even provide a ride to and from the dealer. More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel in service
May 24, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Wade, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 21, 2025

Service manager Kevin and service advisor Spence delivered exceptional, friendly, and efficient service, keeping me informed every step of the way. Highly recommend their service department! More

by JOHNCHUN1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jeon/ Spence Griffith, Bibin Thomas
May 24, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 20, 2025

Great service. Scheduled in advance there was no wait. Have never brought my vehicle anywhere else. More

by dave.rekow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hao
May 22, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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