Sterling McCall Toyota Fort Bend
Richmond, TX
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Timely service. Replaced battery and received recommendation. Service advisor Omar was helpful and answered all my questions. Replaced battery and received recommendation. Service advisor Omar was helpful and answered all my questions. More
Very dissatisfied in the customer service. Sales person seem to haggle over a couple hundred dollars, but I ended up buying the vehicle anyways. After the vehicle was purchased, I noticed a sm Sales person seem to haggle over a couple hundred dollars, but I ended up buying the vehicle anyways. After the vehicle was purchased, I noticed a small crack in the windshield which the sales person agreed to have fixed. I received a text from the sales person to have my wife bring the vehicle, Upon my wife making contact with the sales person, he had her sitting in the lobby and wait giving potential customers test drives for dealing with the windshield issue. This is unacceptable and one of the worst displays of customer service I have ever seen. More
I received very professional and friendly assistance during my service visit. I would recommend this dealership to everyone. during my service visit. I would recommend this dealership to everyone. More
My service advisor, Simon Nyugen, was excellent. He was very pleasant and explained what my options were. I will definitely get service there again and will make my next Toyota purchase there too. He was very pleasant and explained what my options were. I will definitely get service there again and will make my next Toyota purchase there too. More
Coupon is fake. Did not perform complimentary inspection. Nice coffee and donuts though. Prices have increased. Why now so many copies to sign? Did not perform complimentary inspection. Nice coffee and donuts though. Prices have increased. Why now so many copies to sign? More
Hands down! Always top tier service!! Thank you Toyota for everything I will always be a loyal customer for life! Always top tier service!! Thank you Toyota for everything I will always be a loyal customer for life! More
Amazing, good deal, can’t beat it, quality, good experience, taken care of, no hassle, will go back, looking forward to the next time, thank you for the anniversary, thank you fir the wifi, thank yo experience, taken care of, no hassle, will go back, looking forward to the next time, thank you for the anniversary, thank you fir the wifi, thank you for the coffee and water. Next time snacks like chips or popcorn will work and be amazing. Waited 2 hrs but for the pricing didn’t mind it as much. More